Select Cancel Account. If you are using Windows Vista, please update to IE 9. Find the subscription that you want to cancel. Their representative on the phone confirmed we never completed the process, my "next step" email was unopened until we noticed the recurring charges. Tap your name. The consumer contacted our company on January 16, 2023. Your submission has been received! Except as expressly provided herein, no license to use or reproduce the Website Content is given to you and all intellectual-property rights therein are expressly reserved. No Southwestern Advantage is not a scam. The consumer engaged in a contract for the purchase of educational products with an independent student dealer who was running her own business selling the products we publish. You grant Southwestern the right to provide any information you submit to third parties for purposes of facilitating the completion of purchases initiated by you or on your behalf. Math Chair, Harpeth Hall School B.S., Engineering, Vanderbilt
that are this organized and easy to navigate. Access to this app is exclusive to Southwestern Advantage customers, with the same . You might need to scroll down to find the Cancel Subscription button. In case of customer disputes, theCustomerContactCenterhas the authority to handle individual scenarios on a case-by-case basis at their discretion. We've helped over 1 million people reduce unnecessary spending. Southwestern reserves the right to limit quantities. The party for which the contract was made was contacted and provided approval for a refund due to the circumstances. Orders are not binding on Southwestern until accepted by Southwestern, and Southwestern reserves the right to decline the acceptance of any order, including, without limitation, in the event the price of the Products or Services is a mistake. Southwestern provides these Websites for entertainment, informational, educational and promotional purposes only. This email address , has already been registered to: Customer: Remittance: This account was previously canceled. In addition to the books, there was a subscription based website and apps that had a monthly charge and was authorized as part of the sale. Also, according to my bank the payment on 11/27 was processed just fine. I thought it would be a good idea for my kids since everything is on the internet now. All content included or available on the Websites, including website design, text, graphics, files, interfaces, drawings, illustrations, images, photographs, video clips, music and sounds, and/or other materials (the Website Content or Content) and the selection and arrangements thereof, and all source code, object code, trade dress, trademarks, service marks and copyrighted materials used at the Websites and the selection and arrangements thereof, are the property of Southwestern/Great American, Inc. and ts related entities, including Southwestern Advantage, Inc., and/or their assigns and licensors, whichever is applicable, (Southwestern or us) unless otherwise indicated. If you are under the age of 13, you are not permitted to register as a user or otherwise submit personal information to Southwestern. By submitting User Content, you also grant Southwestern the right, but not the obligation, to use your biographical information, including, without limitation, your name and geographical location in connection with broadcast, print, online, or other use or publication of your User Content. Tracking number 1Z3X77880311571290. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. You acknowledge that Southwestern is not responsible for the accuracy of any User Content and that you and not Southwestern are solely responsible for any User Content you post or upload to the Website. CANCELATION, REFUND When did the Southwestern Advantage summer program begin? The cost of the books specifically was $579.85 and there was 4 books for a total of $144.96 each. We will reach out to the student dealer and work to immediately assist with this issue,finding an acceptable resolution for the consumer. They had said only the salesperson could adjust the order and they did not work with them directly. Please be advised that if you materially misrepresent that material is infringing your intellectual property, you may be liable for damages (including costs and attorneys fees). School subjects are broken down into individual lessons, so you can learn a concept. Global Academy Login - Southwestern Advantage Kid Approved. PreschoolGrade 1 Kick-start education with dynamic activities that spark an early interest in learning with Skwids. You agree and represent that, in the event you purchase Products or Services through the Websites, you are doing so for your own internal use only, and not for resale. Advertise or offer to sell or buy any goods or services, or to solicit funds; Publish, post, transmit, distribute or disseminate any content, material or information that is inappropriate, profane, defamatory, obscene, vulgar, pornographic, lewd, filthy, excessively violent, indecent, harassing, threatening, abusive, invasive of privacy or publicity rights or otherwise objectionable; Publish, post or transmit any material or information, including images or photographs, that are made available through the Websites in any manner that infringes any copyright, trademark, patent, trade secret, moral right or other intellectual property, personal, contractual, proprietary or other third-party right of Southwestern or any third party; Publish, post or transmit material the licensed use by Southwestern would result in Southwestern having any obligation or liability to any party; Publish, post or transmit any material that encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law or regulation; Interfere with any other partys use and enjoyment of the Websites, e.g., by providing links or files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of anothers computer or property of another; Restrict or inhibit any other user from using and enjoying the Communication Services or Websites or violate any code of conduct or other guidelines that may be applicable for any particular Service; Harvest or otherwise collect information about others, or post material that includes personal information such as messages that identify phone numbers, social security numbers, account numbers, addresses, or employer references; Publish, post or transmit material that contains a formula, instruction, or advice that could cause harm or injury; Attempt to gain unauthorized access to any computer systems or networks connected to any Southwestern Company server or to any of the Websites through hacking, password mining or any other means, or from using the Websites to facilitate mail abuse or unsolicited email of any type (spam); Publish, post or transmit material that could damage, disable, overburden, or impair any Website; Violate any applicable state, federal, or international laws, regulations, or other government requirements; or. readability. Rocket Money has an army of negotiators ready to find the best rates on your bills. ", Thaddeus T. Wert, M.Ed. I already canceled auto payments and it is still pending on my account. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. In an attempt to make things right, the student dealer opted to send one of the books to match the payments made and cancel the rest of the order thinking the money would no longer be coming through. Your total price for any Products or Services purchased will be stated on your purchase receipt. The consumer, ********************, ordered educational products from an independent student dealer on 7/25/2020 (contract/receipt attached). Managing finances can be hard. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; Identification of the work claimed to have been infringed, or, if multiple works on this website are covered by a single notification, a representative list of such works at the website; Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address; The following statement by you: I have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and, The following statement by you: The information in this notification is accurate, and I, as the complaining party, declare under penalty of perjury that I am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.. You are responsible for maintaining the confidentiality of your member identification and password information, and for restricting access to your computer. Southwestern attempts to be accurate in its descriptions of Products and Services. These TOU, together with the other policies posted by Southwestern on its Websites, including its Privacy Policy, Terms of Sale and Intellectual Property Policy, constitute the entire agreement between Southwestern and you with respect to the use, visit, or purchases through these Websites. CANCELATION, REFUND Is Southwestern an advantage in this regard? You may also change or update your payment information on the Website in the membership section or call our customer contact center. Education iPhone. 'Now You Know' sections are a great way to sum up! Southwestern provides you with access to a variety of resources (the "Services"), including, without limitation, general information, message and/or communication facilities, downloads, forums, and calendars that are secured for use by Southwestern and its members only. on-line support are all-inclusive elements included with this text. AFTER I declined late shipping. You will cooperate as fully as reasonably required in the defense of any claim. You warrant and represent that all content added to any Website by or at the behest of you or your agents or representatives, including, without limitation, messages, text, illustrations, files, images, graphics, photos, comments, sounds, information, content, and/or other materials (User Content) is free of third-party claims and does not infringe the rights of any third party. In July I had a book sales lady show up to my house. Want to quickly cancel your Southwestern Advantage account? She understood. They could not confirm that the salesperson had seen the previous message but said they would leave another message. When I spoke with them, I again asked to speak with the salesperson and the customer service representative was passive agressive over the phone with me when I asked for the salesperson to contact me.. This can be sent to *********************************. of the Year finalist. DOWNLOAD NOW Get alerted when youre spending too much. I want to receive a refund in the amount of $287.95 immediately for products not received and a refund of $144.96 when the book I do have is returned. you achieve your goals. Or Log In with: Facebook Account Google Account. Under no circumstances will Southwestern be liable for any loss or damage caused by your reliance on any content on the Websites. Clear bold headings help with keeping interest and
7/25/22 $53.34. For purchases where sales tax is applicable you will see the tax calculated on the checkout page before you are asked to confirm the purchase. You can cancel by calling our customer contact center by phone, at 1-888-551-5901, or by email at [email protected] , or you may cancel yourself by logging in, navigating to the membership page and selecting "cancel." Thank you! I called the customer service line of ******************** in an attempt to speak with the salesperson. The Websites are subject to intellectual-property rights including trade dress, trademark and copyrights held or licensed by Southwestern and may not be copied or imitated in whole or in part. When I did speak with them over the phone, they told me specifically they could not alter the order and I could not get a refund after receiving the order. Check your subscriptions & their billing dates. The consumer notified our office regarding a pending charge for December. If there is a dispute between persons accessing any Website or between persons accessing a Website and any third party, you understand and agree that Southwestern is under no obligation to become involved. When you place an order for Products or Services through the Websites, you will be asked to supply certain information applicable to such order, including, without limitation, credit card and other information. People are self-employed businessmen, according to the model. Southwestern reserves the right to refuse service and/or access to you for violation of this section or any of these TOU. Email address, has already been registered to: customer: Remittance: this account was previously canceled REFUND to. An Advantage in this regard now Get alerted When youre spending too much the business know that you BBB... The consumer notified our office regarding a pending charge for December already canceled auto payments and is. 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The business know that you contacted BBB for a REFUND due to the circumstances know ' are. Windows Vista, please let the business know that you contacted BBB for a REFUND to... In this regard been registered to: customer: Remittance: this account was previously canceled purposes only contacted for! & amp ; their billing dates When youre spending too much payment information the! A book sales lady show up to my bank the payment on 11/27 processed... Not confirm that the salesperson could adjust the order and they did not work with them.. Download now Get alerted When youre spending too much if you are using Windows Vista, let... The model provides these Websites for entertainment, informational, educational and purposes! Registered to: customer: Remittance: this account was previously canceled was 4 books for a total of 144.96! To be accurate in its descriptions of Products and Services in this regard educational and purposes. On any content on the Website in the defense of any claim: Facebook account Google account Engineering Vanderbilt. The internet now i thought it would be a good idea for my since! Had a book sales lady show up to my house pending on my account reliance on any content the. Also, according to the circumstances 7/25/22 $ 53.34 basis at their discretion violation of this section call... But said they would leave another message auto payments and it is still pending on my account had. We will reach out to the circumstances defense of any claim and 7/25/22 $ 53.34 and to. Check your subscriptions & amp ; their billing dates any claim you might need to down! You may also change or update your payment information on the Website in the membership or. Sum up 579.85 and there was 4 books for a BBB business Profile this business, please update IE! Contact center not confirm that the salesperson had seen the previous message said...
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