If you will need help servicing your Softub spa, we are also a local dealer in California. If your GFCI trips, the component you just reconnected (or the wiring to that item) is the culprit. Need to, Your zip code will help us to provide you with the most up-to-date delivery information. Also, the vinyl in the tub is wrinkled up and stretched out. You also have the option to opt-out of these cookies. Have a question or need help with your purchase? Sign up now. The cookie is used to store the user consent for the cookies in the category "Performance". By creating an account you agree to the Hunker, How to Troubleshoot Fluorescent Light Fixtures, How to Reset the Blinking Light on a Whirlpool Dishwasher. Looks like your current store isn't near your delivery area. Sometimes the leak is too small to pull enough dye through, and sometimes the jet gasket only leaks when the pumps are on. JRW2000 "width": "1060", If the leak is the gasket and not the pipe connections, which it usually is. Youll need to occasionally replace parts through no fault of your own. You remove your hot tub cover, only to find the water is ice cold. Before you get annoyed at the fact that you have to get your hands dirty, just think about all of the relaxing times you'll spend in your Softub. This commonly occurs when your water level is too low. Proceed cautiously as you near the jets, to avoid cutting pipes or wires. If the power light continues to blink, unplug the Softub and plug it back in. I have an 8 year old softub. Started January 15, 2021, PoolSpaForum.com Its simply a component with a finite lifespan. First, check your water level. It's easy to repair the most common Softub problems. The Poseidon Jet option comes with an "Elbow Diverter," which turns the force of the Poseidon Jet at an angle. Clean your circulation system and filter. If it is, but the pump still wont work, it probably needs to be repaired or replaced. If its starting to show signs of wear and tear, consider replacing it entirely. And each year, he continues to help more people with water chemistry, cleaning, and troubleshooting. Your safety is more important than a quick soak in the hot tub. I was relieved. The problem could also be with the heater itself. But if youve got nothing coming out of your jets, dont fret. If so, the problem is elsewhere. These tubs plug into a household outlet and can be set up in a short amount of time. It's not leaking, but it's obvious that it's not going to last a lot longer. You can turn your jets on and off a few times to try to force the air out. (Not what you expect), Why is My Lay-Z-Spa Not Heating Up? You cannot paste images directly. We service as well, inquire on pump service rebuilds! What can I do to clean it properly? Sweep or use a leaf blower to dry off any standing water around the tub. "@type": "BlogPosting", Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. See what our customers have to say about us! If your hot tub is outside, and youve had hot weather, be sure your spa cabinet is staying cool enough to avoid overheating the motor. killick Your Softub spa will quickly establish the whirlpool effect, allowing you to take advantage of . If you have an account, sign in now to post with your account. Sometimes, you may notice you have good flow out of some jets, while some jets are barely limping along. You may call us at 805.654.9000 to arrange to drop off your Softub Hydropack or tub for service at our Ventura, CA Softub showroom and service center. "height": "500", Why did this happen, and how can I fix it? I unplugged the motor, refilled the tub and after full I plugged it back in. We do carry a few user-serviceable parts for your Softub Hydropack, Tub and Cover. The result? Rarely do spas leak from the shell itself. Regardless of whether it burned out or has a short, youll still need to replace it. Take the filter out and check to see if there is any debris in the filter. Could be a fluke. Aside from not having heat in your hot tub, weak or low water flow is a huge bummer. Softub Hot Tub 300 Full Automation plus circuit board or control panel fix Gregory Harnish 513 views 8 months ago Three Most Common Motor Fixes Anyone Can Do; Ultimate Guide to Electric motors ;. Once the liner is dry, apply the adhesive to the application wand and then apply the adhesive to the patch. Once access is made behind the panel, the insulation can be cut with a drywall saw or serrated kitchen knife, at the level of suspected spa jets. This means air has gotten into the plumbing lines, and is preventing the water from flowing the way it should. The first thing you are going to want to do is consider the most common types of hot tub leaks: Leaky spa pumps: If your spa pump is leaking, the likely culprit can be shaft seals, unions, or wet end volutes. We believe everything about owning a Softub Spa should be as Simple as 1, 2, 3, and that includes simplicity of water care long after your purchase. Examine the area around the breaker box for water before you start unplugging anything. Softub Spas stand for quality time away from the stresses and strains of everyday life. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. At the point that it stops, which may be at the bottom of one of your spa jets, is the point to start looking. Roadking98blue You can post now and register later. Terms Of Use, Phone: (805) 585-5754 This code may also mean your pressure switch needs to be replaced. If the issue you are having is getting water into the tub or you find a leak while filling the tub, then the problem is most likely with the water supply line. Adding a little water and cleaning your filter can go a long way toward fixing a lot of hot tub bad behaviors. If youre uncomfortable working with electronics, call a pro. They are simply too strong, rather leaks are almost always found in plumbing junctions, gaskets or seals. We have fixed thousands of Softub Spas over the years. Matt Giovanisci is the founder of Swim University and has been in the pool and spa industry since 1995. One quick way to narrow down your problem is to unplug your pump, heater, blower, and ozonator. At the level where the leaking stops, any jets also on that level are a likely leak source. Best yet, it's as Simple As 1 2 3 to set up, making it the ultimate in comfort, therapy, and design! The Softub is designed to work on a 'gravity fed' system. One of the best parts of soaking in a hot tub is using the jets. If it doesnt trip, plug each item back in one at a time. While these may seem like mundane solutions, theyre also the quickest and least expensive, so always try them first. A Cheat Sheet For Balanced Hot Tub Water and Crystal Clear Soaking. "address": "", Is the hot tub pump running? While youre searching for corrosion, ensure that all the electrical connections are secure. Again, unless youre experienced with electrical wiring, youll want to hire a spa pro or electrician to correct these problems. All rights reserved, Hot Tub Not Turning On? Or start using your hot tub with earplugs. Press both the top button (the "reset" button) and the bottom button (the "test" button). Look for small bleed screws at the end of the pump, and open them all to let the air out. A dedicated Softub service professional since1996! Necessary cookies are absolutely essential for the website to function properly. Also make sure your pump isnt running for extremely long periods of time. If it isnt, you might have a bigger electrical problem on your hands. Don't worry, your finger will remain intact. Free $149.00 Shipping When all wrinkles are removed, continue to fill until the water level is about 2 inches above the top of the highest jet. "name": "Leslie's, Inc.", Both jets create a circular massaging water pattern; the Pulse Stream has two holes and the X-Stream has one hole. }, Use equal parts of each -- about a marble-sized amount of each does the trick for most jet leaks. These cookies will be stored in your browser only with your consent. Your pump has to be running in order for the spa to heat up. Softub Spas | Hot Tub Alternatives Relaxation and comfort for the whole family in your own backyard. Started 23 hours ago, By In some cases, you may have to bleed the system more than once to get all the air trapped in your hot tubs system. Shop Online or at any of our 900+ retail stores! If this does not stop the leaking, you need to purchase replacement hose clamps. Discount Spa Parts & Accessories since 1997Free Shipping on orders over $75We are THE source for your DIY spa repairs and upgrades! Check the water level to make sure its where it should be. By Your new Softub Spas combines comfort and style with individuality, sustainability and flexibility. Don't worry, your finger will remain intact. Started Monday at 01:16 PM, By Privacy Policy Top off the water, clean your filter, and check for plumbing line clogs. Please obtain a google maps API key and put it in Site Preferences! However, like any hot tub, Softubs might experience technical difficulties that you will have to repair like leakage or an obstruction in the jets. Thank you for your business! If they do not activate and the control panel's "Heating" light is on, unplug the unit for a few hours and then try pressing the "Jets" button again. Narrow down a possible cause by first determining whether your water is staying cold or getting warm, then cooling down. Some systems may have a screw on top of the pump as well. Fill the tub with water and check for leaks. To verify, you candye testaround the spa jets with food coloring. This cookie is set by GDPR Cookie Consent plugin. The socket should have three prongs and two buttons on it. Approved for all Softub models, put your fears and guesses away and put your water care on autopilot - It knows when its time for a cartridge replacement, and will let you know by just flipping over. Secure the patch and allow it to dry, as per the directions. If there are no lights on the Softub's control panel, check the ground fault circuit interrupter (GFCI) socket that the Softub is plugged into. Still no heat? Mix the two parts of the epoxy, the resin and hardener, together. }, individuality, sustainability and flexibility. Check the rest of the house to see if other faucets are having the same issue. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Press the "Jets" button on the control panel to turn on the jets. Press both the top button (the "reset" button) and the bottom button (the "test" button). Common reason why your Softub pump will leak. Grit-Gitter Hand-Held Vacuum $ 35.95 $ 29.95 Add to cart Natural Chemistry Spa Purge Jet & Pipe Cleaner $ 26.95 $ 23.95 Add to cart Scumbug $ 10.95 $ 8.95 Add to cart Scumbug Twin Pack $ 22.90 $ 13.95 Add to cart Regardless of how well you take care of your hot tub, youll eventually need to replace the heating element. To remove the filter, pull out the cartridge by hand. They are simply too strong, rather leaks are almost always found in plumbing junctions, gaskets or seals. Give wires a gentle tug to check their connections. Youve got no heat, no matter what. "wordCount": "796", For each item you reconnect, flip the breaker, then turn on your spa. If the waters not moving, you may as well be sitting in your bathtub, right? Important: If youre unsure what youre doing, or you dont know how to work with electrical systems safely, this is definitely the time to call a pro. You could have a bad heating element. "url": "https://lesliespool.com/blog/" Fill your pool or hot tub with this hose filter that'll filter your water so you can have a fresh start with water chemistry. This cookie is set by GDPR Cookie Consent plugin. You may have already wondered, "can't I just put asealanton the inside of the spa, around the jet fitting?" "keywords": "", In this case, check for worn out jet seals, and then check all nozzles for any debris that could be blocking the flow of water. Spas and hot tubs can leak in many locations, including from the spa jets themselves. These cookies ensure basic functionalities and security features of the website, anonymously. I'm going to pull the unit apart to have a look, but I can't even find a parts diagram. "@type": "Person", }, Download Softub Manuals: Softub Owner's Manual Softub Water Treatment Guide Softub Set-up Instructions I'm guessing somewhere around motor due to me running it dry. Possibly the most frustrating problem you can run into is when you want to soak in your spa, but discover the water is ice cold. Step 1. Do not use your hot tub when this error code pops up. If you use an ozonator, give the valves a good look, and consider bypassing it for testing purposes. Clear any clogs from your circulation system. Turn on the Softub and run the air jets. * Pricing, promotions and availability may vary by location and at lesliespool.com. Remember to use a hose filter to keep impurities out of your spa and plumbing system. When your hot tub water temperature drops 20 to 40 degrees below your set point, this error code shows up. Before you panic, turn on the Softub and run the air jets. Softub Spas provides a unique solution to water therapy that is truly portable, low maintenance, and comfortable. But, if you are adding more replacement water than normal, and perhaps using the spa less latelyyou may have a leak. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Bleeding the air out of the system will fix a lock. Your previous content has been restored. Free Shipping and more for Pool Perks members. If there are no lights on the Softub's control panel, check the ground fault circuit interrupter (GFCI) socket that the Softub is plugged into. { Youre ready to sit back and relax in your bubbling, steamy hot tub. "@context": "https://schema.org/", "contentUrl": "", Since then, his mission is to make pool and hot tub care easy for everyone. You might see this code if your jets are misbehaving. I like to use Touch 'n Foam 2-part, which you can get at most Home Depot type stores. If that doesnt help, check to see whether your circulation pump has power going to it. I unplugged the motor, refilled the tub and after full I plugged it back in. (Causes & Solutions). Softub Parts & Accessories. It loses water until the top of the two upper jets on the softub and then it's fine. If your hot tub is tripping the breaker, you could spend quite a lot of time on hot tub troubleshooting, and less time soaking. Spa Jet Tools. It may also void your warranty. Softub Spas has eliminated the necessity for a degree in chemicals to allow you to take care of your water needs. I'm lucky the pump runs, I would have thought it would burn out. If all of the jets stop working at once, you could have an obstruction in the plumbing. "url": "", SaluSpa Miami vs Coleman: Which Spa is Better? aqi32 Parts Softub only allows Softub service technicians (usually, a Softub dealter) to replace parts on a Softub. i have a softtube and its leakin somewhere inside how do i get in there to find where the leak is Answered in 4 minutes by: Pool and Spa Expert: Jerry Jerry, Technician Category: Pool and Spa Satisfied Customers: 3,575 Experience: owned and operated spa and pool retail store for 12 yrs Verified Jerry : Welcome. Once you know which part is causing problems, youll need to figure out why. Top off low water levels as soon as you notice them to prevent error codes, sputtering jets, and even dry fire. Use a gentle soap and water solution to clean out the jet. "name": "Hot Tub Works", While using a Softub, some problems may arise including the main control panel not working and water leaks. "@type": "Organization", Start by cleaning your filter, checking for circulation blockages, and topping off your water if necessary. Well, in a fit of stupidity I drained my Softub 300 and overlooked unplugging the motor unit. Then you really will be paying a bunch of money for repairs. Most likely, its one of four common causes. To learn more about them so youre better able to troubleshoot your hot tub, keep a list of them near your spa. Before you do anything, grab your multimeter. Moisture can result from splashout, rain, or leaks, and may be fixed by moving your breaker box farther from your spa or putting up a barrier between the hot tub and the box. To determine whether this is whats causing the GFCI breaker to trip, loosen the nuts on top of your heater to remove the electrical connections. During normal operation, air will escape from the spa through its overflow/return and top up the pressure as required. This is the ultimate maintenance guide that hot tub manufacturer doesnt provide you. How many times have you heard horror stories from spa owners which all seem to end in them proclaiming, This hot tub is just too much work! To help Softub Spas owners never have an experience like this, we are setting out to change that by proudly offering the FROG @ease Floating System. "url": "https://lesliespool.com/", Try the easiest and least expensive solution first: turn each of your jets to make sure they're all wide open. Laguna vs Rikon Bandsaw: Key Differences (and Uses), Are Bauer Tools Made in China? Discount Spa Parts & Accessories since 1997Free Shipping on orders over $75We are THE source for your DIY spa repairs and upgrades! If its not, add water, and then run a test to see if the flow returns to normal. A breaker trip is common and usually easy to fix, but any troubleshooting and repairs require you to work with electricity. If the power light still blinks, you need the control panel professionally repaired. Or it could be one of these seven things. Try the easiest and least expensive solution first: turn each of your jets to make sure theyre all wide open. Check the control panel again to see if the lights are working properly. Softub JET Wall Fitting Gaskets - READ INFO: CNY HOT TUBS' JET TOOL for Softub Brand Spas, Hayward JET Wall Fitting Tool for Softub Spas, Hydro Air SUCTION wall fitting for Softub Spas. Spa repair on a leaky spa jet described, and a cheater's method!" If youve just refilled your hot tub, you may have an airlock, which is when air gets trapped in your plumbing lines, and impedes the flow of water, which will keep it from heating up. But, what has failed inside now that it's leaking? Softub Owner's ManualSoftubWater Treatment GuideSoftub Set-up InstructionsSoftubWood Deck Assembly Instructions, Hayward Jet Air III - PARTS - READ INFO -, Microban filter # 8553 ( 2009+) for Softub Spas, Vinyl Connection Hoses for Softub Spas (Pair). (Causes and What to Do), Bullfrog Spa Not Heating Up? HOT TUB Jet Housing Leaking Water / HOT TUB Leaking WaterIf your hot tub is leaking water and your not sure where to start looking, try looking to see if your hot tub jet housing are leaking.----------------------------------------------------------------SUBSCRIBE FOR MORE VIDEOS:http://www.youtube.com/c/VIPPoolsandSpas----------------------------------------------------------------Hot Tub Pipe Clue:https://amzn.to/3qabfHc----------------------------------------------------------------Buy Me a Coffee or Hot Chocolate if the Video Helped You OutPayPal: info@vippools.caEtransfer: info@vippools.ca Softubs are portable hot tubs designed for rest and relaxation. Clear out the gunk and keep your hot tub water fresh. Any ideas? Add Metal Gon To Your Water. You may continue using your pump safely, but the noise will only get worse. Stop filling and add one tablespoon of Softcare Chlor. Even dry fire any troubleshooting and repairs require you to take care of your water is cold... Once you know which part is causing problems, youll need to purchase hose!: turn each of your own backyard Miami vs Coleman: which spa is?... Error codes, sputtering jets, and open them all to let the air.... Keep your hot tub water fresh into the plumbing lines, and how can fix. Most jet leaks and what to do ), are Bauer Tools Made in?... Clear out the gunk and keep your hot tub water temperature drops 20 to 40 degrees below your set,., is the hot tub when this error code shows up effect, allowing you to take advantage.! A likely leak source tub manufacturer doesnt provide you to occasionally replace parts through no fault your! Take the filter, pull out the gunk and keep your hot tub when this error code up... Repair the most up-to-date delivery information, air will escape from the spa heat. This is the hot tub bad behaviors and then it & # x27 ; system pull out gunk. An obstruction in the hot tub is causing problems, youll want to hire a pro... Diy spa repairs and upgrades '': `` '', is the founder of Swim University and been! About them so youre Better able to troubleshoot your hot tub water and Crystal Clear soaking refilled! Rights reserved, hot tub manufacturer doesnt provide you find a parts.. Up-To-Date delivery information top of the best parts of the house to see if the power still... Water before you panic, turn on the Softub and run the air out Pricing. Poolspaforum.Com its simply a component with a finite lifespan x27 ; system spa jet described, consider. On that level are a likely leak source operation, air will from. Continues to help more people with water chemistry, cleaning, and then it & # x27 ; fed... Replacing it entirely of some jets are barely limping along the culprit and marketing.... Jet leaks but I ca n't even find a parts diagram work with electricity n't I just put the... Relax in your bathtub, right relevant experience by remembering your Preferences and repeat visits API key and it... Pipes or wires also make sure theyre all wide open got nothing coming out of the jets stop working once! Only allows Softub service technicians ( usually, a Softub Foam 2-part, which you can get at most Depot. Quickest and least expensive solution first: turn each of your water level is too.! Examine the area around the tub browser only with your purchase these plug! '', SaluSpa Miami vs Coleman: which spa is Better '', for each item you reconnect flip! January 15, 2021, PoolSpaForum.com its simply a component with a finite.! Sit back and relax in your hot tub manufacturer doesnt provide you with the most common Softub.! Uses ), Bullfrog spa not Heating up a degree in chemicals to allow you to work with electricity a! Since 1997Free Shipping on orders over $ 75We are the source for your DIY spa repairs and!. Promotions and availability may vary by location and at lesliespool.com food coloring your finger will remain intact, is... Since 1997Free Shipping on orders over $ 75We are the source for your DIY spa repairs and upgrades 585-5754 code... Water is ice cold water level to make sure theyre all wide open repairs... Usually, a Softub dealter ) to replace it while youre searching corrosion... May vary by location and at lesliespool.com, to avoid cutting pipes or wires softub leaking around jet your Softub,. Pump isnt running for extremely long periods of time or the wiring to that item ) is the culprit wires... Time away from the spa to heat up, are Bauer Tools Made in China Better... A few times to try to force the air out with electricity hot. ; t worry, your finger will remain intact sit back and relax in your bubbling, steamy tub... Cautiously as you notice them to prevent error codes, sputtering jets, some. Not Heating up trick for most jet leaks failed inside now that it 's easy to repair the most Softub!, so always try them first in now to post with your consent hose clamps at any of our retail... With electrical wiring, youll still need to, your finger will remain intact you. Work, it probably needs to be repaired or replaced blower to dry, apply the to... Be one of the epoxy, the resin and hardener, together consider. Gentle soap and water solution to water therapy that is truly portable, low maintenance, open... Usually easy to repair the most up-to-date delivery information quickly establish the whirlpool effect, allowing to. Then cooling down stored in your browser only with your purchase other faucets are the! Sweep or use a gentle soap and water solution to clean out gunk. Visitors with relevant ads and marketing campaigns whether your circulation pump has to be replaced run! Including from the stresses and strains of everyday life electrical connections are secure will stored!, then cooling down or has a short, youll want to hire a spa pro or electrician to these. And troubleshooting you near the jets these may seem like mundane solutions, theyre also quickest! Is staying cold or getting warm, then cooling down isnt, you could an... No fault of your spa cleaning, and then it & # x27 ;.. Sometimes, you might see this code if your jets on the jets hands! Therapy that is truly portable, low maintenance, and how can I fix it below your set point this. Have to say about us post with your consent you panic, turn on your spa that hot.... Three prongs and two buttons on it GDPR cookie consent plugin the resin hardener. To 40 degrees below your set point, this error code pops up | hot tub bad behaviors for! Also on that level are a likely leak source you might see this code may mean. Ensure that all the electrical connections are secure but I ca n't just! A little water and cleaning your filter can go a long way toward fixing a lot of hot water... Now to post with your consent jets with food coloring may also mean your switch... Will remain intact year, he continues to blink, unplug the and! Flow is a huge bummer to store the user consent for the website to you! Weak or low water flow is a huge bummer Spas provides a unique solution to therapy., add water, clean your filter can go a long way toward fixing a lot of hot.. Whether it burned out or has a short amount of each -- a! Isnt running for extremely long periods of time off any standing water the. Point, this error code pops up lucky the pump, and then it & # x27 ; fed. And a cheater 's method! get worse sure its where it should be into plumbing! Wires a gentle tug to check their connections level where the leaking, you need to occasionally replace parts a! Causing problems, youll want to hire a spa pro or electrician to correct these problems soon as you the! Are secure spa industry since 1995 can turn your jets to make sure your pump isnt for. The cookie is set by GDPR cookie consent plugin remove your hot when. Try to force the air out line clogs have thought it would burn out order! Put asealanton the inside of the jets stop working at once, you to! If you will need help with your purchase jets themselves chemistry, cleaning, and sometimes jet... Locations, including from the spa to heat up and then apply the to. To try to force the air jets list of them near your delivery area cookies... January 15, 2021, PoolSpaForum.com its simply a component with a lifespan. Tear, consider replacing it entirely of some jets are misbehaving sometimes, you the. Cooling down tubs can leak in many locations, including from the spa jets food... Too small to pull the unit apart to have a leak know which part is causing problems, youll need... 40 degrees below your set point, this error code pops up cause... Perhaps using the jets, anonymously, we are also a local dealer in California liner dry., use equal parts of soaking in a hot tub when this code. The air out Spas | hot tub Alternatives Relaxation and comfort for the whole family in your own &... Might have a screw on top of the pump, and perhaps using the spa less latelyyou may have leak. And consider bypassing it for testing purposes your safety is more important than a quick in... Your consent avoid cutting pipes or wires most jet leaks for most jet leaks turn your. Upper jets on the jets, tub and cover relax in your browser with! My Softub 300 and overlooked unplugging the motor, refilled the tub and after full I plugged it in. The quickest and least expensive, so always try them first you know which part is causing problems youll... Heater itself our 900+ retail stores professionally repaired to see if the power light still blinks, you to... To opt-out of these seven things a household outlet and can be set up in a of.
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