Telephone Consumer Protection Act: By providing your telephone number, you agree and provide express consent to receive sales and/or telemarketing calls from a live agent, artificial or pre-recorded voice at your residential or cellular number, dialed manually or by an automated telephone dialing system. } For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. In most cases, funerals take place just a few days after the death of a loved one occurs. To utilize our automated phone service, please call 866-264-4718. } I live in PA and had to rely on recommendations for your service. 16. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. To learn more about National Cremation and our services contact us by calling one of our offices, filling out the contact form on this page, or calling (855) 469-9474. Your parents are getting older. It would be illegal for me to accept a fee for preparing that application on your behalf. It used to also charge a processing or membership fee, but dropped . Some services offered on our website may require you to register and/or create an account. Marianna is our contact at Neptune. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. "@type": "Question", Your parents are getting older. Pay your Neptune Society bill anytime from anywhere with our free app. She was heaven sent. Subject to the Arbitration provision set forth in Section 18, you hereby consent and submit to personal jurisdiction in the state and federal courts located in Harris County, Texas. My experience with the Plano Neptune staff has been wonderful. I canced both my mother's and my policy. Neptune Society is the nation's largest provider of affordable cremation services. Thank you again for your services, You were a joy to work with. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. It was such a relief! With the Neptune Society of Virginia BillPay app, managing your account . ", }, I was very satisfied with the services you provided. A shift in consumer attitude towards cremation and the perception of value. If youd like to thank a special team member or office, please click here. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. ", Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. I live in PA and had to rely on recommendations for your service. Thank you for taking care of my father and easing our anxiety. } Someone has to complete the forms and submit them for benefits (we can assist you with this), which may not be paid for several months." 10. ", To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. LINKS. Upon written authorization, we will cremate jewelry. The whole process went as told and I could not have been happier. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. No. A cremation service company has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it defrauded 87,000 Florida customers who bought its prepaid plans. NASA's Voyager 2 spacecraft conducted flybys of Uranus in 1986 and Neptune in 1989. Even though I will not be purchasing from Neptune Society, I believe . Rental casket: $400-$600. . Specialties: Sherman Oaks residents trust us to meet their pre-arranged prepaid cremation needs. If a loved one has passed and you need assistance, our experienced and caring professionals are available to help you through this difficult time. "@type": "Question", 21. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out DISPUTE RESOLUTION; INFORMAL RESOLUTION AND FORMAL RESOLUTION BY ARBITRATION/CLASS ACTION WAIVER. With a traditional funeral and burial, the body is embalmed with chemicals. There are also religious reasons for ashes to. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. } Neptune gets it done professionally, efficiently, and as painlessly as possible. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. At Neptune Society, the families we serve are our top priority. GENERAL AGREEMENT. The company offers services located throughout the country and we recommend it to anyone looking for an affordable cremation service. She was heaven sent. SECURITY. We live in Wisconsin, they in Florida. Getting you the answers to your questions as quickly as possible is part of our commitment to service. Nothing in this Section shall modify Subsection 18(B) (Formal Resolution by Arbitration/Class Action Waiver). Notwithstanding the foregoing, either party may pursue a claim solely for temporary injunctive relief in a court of competent jurisdiction, however in such an event, the parties agree that any dispute regarding permanent injunctive relief will be determined by Arbitration consistent with this provision. USE. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. Am I covered if I have a plan? Cremation is the smart decision when it comes to preplanning final arrangements. Service Corporation International (SCI) has settled a federal class-action suit against its Neptune Society cremation division, agreeing to pay up to $209 million in full refunds of all products and benefits purchased to 87,000 Florida preneed customers if they choose to cancel their contracts. Its a smart investment to make." "@type": "Question", I was very satisfied with the services you provided. They handled everything with professionalism, respect, and sincerity. Please read the following Terms of Service (TOS) carefully before using this website. "name": "I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery? And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. For every 10,000 qualified responses received, Neptune Society will donate $1,000 to an animal shelter in need, up to $5,000 in total. 5260 Daniel J. Enea, Manager. To the fullest extent permitted by applicable law, you agree that the Company is not liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of Content delivered to the Service. "name": "What happens if I am an Organ Donor? After . Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out There to assist even after the passing of the loved ones. "@type": "Question", She was heaven sent. Make or schedule a payment. The Company does not pre-screen Content, but we shall have the right in our sole discretion to reject or remove any Content that is submitted through the Service. Gold teeth generally oxidize at high temperatures so no gold is left after the cremation process." Neptune Society of Central California in San Jose, Modesto, Fresno, and Bakersfield, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. The claim was that the Neptune Society violated the Telephone Consumer Protection Act. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. You can plan Read More. And does it include everything? A columbarium is a building specially designed to hold ashes. We live in Wisconsin, they in Florida. We were quite a distance from my father and his Read More. 17. Is there a certain period you should wait, or should the funeral be held as soon as possible? Do you need to update an address or beneficiary? Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Our most recent events for seniors are listed in the "In the Community" section below. "@type": "Answer", To the fullest extent permitted by applicable law, you agree that the Company is not liable for any loss or damage of any sort incurred as the result of the acts or omissions of such advertisers. "@type": "Answer", They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. I felt very comforted after our long phone call and also after talking with Sergio. Our appreciation is great and well never forget it. "name": "Is cremation smart and environmentally friendly? An enduring habitat for marine life, the Reef is also a reaffirmation of life after life.The Memorial Reef is a unique man-made reef that imagines the legendary Lost City and is located just three miles off the coast of Key Biscayne, Florida. CONSUMER PROTECTION NOTICE. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. "@type": "Question", Last Update Date: 2021-04-01. Completely caring respectful to everyone. Zappos. Funeral Profession News and Tools for Marketing. You may revoke this consent at any time. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. . Our website and all use of it are governed by the following TOS. Thank you for all your help and support. If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. You agree to (a) immediately notify the Company of any known or suspected unauthorized use(s) of your password or account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information; and (b) ensure that you exit from your account at the end of each session. A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . "text": "At Neptune Society, we urge planning for the unanticipated as well as the anticipated. ", Ron O. Ron O. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. Interested in preplanning but not sure where to start? I would like to take this opportunity to commend the Read More. I did not have a good experience with the sales rep, but the corporate office stepped in and took care of issuing my refund. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. Funeral Insurance. Neptune Society has no control of the mail . A qualified response is defined as including full name, phone number and zip code. In most cases, funerals take place just a few days after the death of a loved one occurs. Its instruments measured an atmospheric temperature of -220 degrees Celsius (-360 degrees Fahrenheit), with wind speeds as high as 2,100 kilometers per hour, possibly driven from heat radiating deep within the planet. You know that, and youve come to terms with it (or at least youre trying). "text": "Your money is placed into a state-required trust fund, then held and invested according to state law for future need. There are also religious reasons for ashes to. Thank you Neptune Society of Fort Myers, and especially Marianna. "name": "I served in the Navy; can my ashes be scattered at sea after my death? I would like to take this opportunity to commend the Read More. We receive letters and emails every day thanking us for our assistance during an incredibly difficult time. There to assist even after Read More. She was heaven sent. "@type": "Answer", 5260 Daniel J. Enea, Manager. The deceased is placed in a cremation chamber in a combustible container. Marianna is our contact at Neptune. Formal Resolution by Arbitration/Class Action Waiver: READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. When the person came in to . Open main menu. Its difficult to manage many things in times of crisis with such distance involved. Dear Carolyn, My experience with the Plano Neptune staff has Read More. the policy will be honored by one of our eight offices. Every Refund Policy should include clauses on: Thank you for all your help and support. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. Embalming (for a viewing): $100-$800. "name": "What guarantee is there that my family receives my cremated ashes? A representative will respond as quickly as possible. I had other things to deal with of course. Get the latest information on promotions. Neptune was like a warm blanket after a cold night in the field. Carolyn, I just wanted to take the time to thank Read More. A return and refund policy is an agreement between customers and your business regarding returns and refunds. "text": "We suggest that no jewelry be cremated with the remains. Cremation casket: $500-$600. "acceptedAnswer": { This can be within your Terms and Conditions, or separately as its own web page. Ron O. Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. I was very satisfied with the services you provided. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. "acceptedAnswer": { I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Crematory services: $800-$3000. } 2023 Neptune Society. Donny Bobo was my director and I cant say enough good about him. During this process, you must select an account designation and password and provide certain personal information, including a valid email address. If you are experiencing difficulty with the system, please contact Payment Service Network Customer Support at 866-917-7368. Neptune Society Lawsuit . Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. She kept all the wheels moving in the right direction. TRADEMARK INFORMATION. I have been, and will continue to recommend you. Director of Pre-need Sales and Counciling (Current Employee) - Paramus, NJ 07652 - November 12, 2018. They sent info to my son just a year after his sudden death at 33 years old in 2017. Subject to the foregoing, we reserve all rights, defenses and permissible limitations under the laws of the State of New Jersey and under the laws of your state of residence. "@type": "Question", Neptune was like a warm blanket after a cold night in the field. Accordingly, as set forth in Section 21 (Consumer Protection Notice) below, some of the above limitations of Sections 13 and 14 may not apply to you. It gave us our first and only close-up, discovered six new moons and four rings around Neptune, found a "Great Dark Spot" storm in its blue methane gas atmosphere and saw hints of . You agree not to circumvent a technological measure that effectively controls, or is intended to control, access to this website or its Content. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. "text": "We coordinate with all Tissue Banks. All other fees, such as attorneys fees and expenses of travel to the Arbitration, will be paid in accordance with JAMS Rules. A portable cremation plan is portable to any agreeable service provider, and covers you if you relocate from your original purchase area. but death is a train and its been on the tracks since birth. }] To use the Service, you must obtain access to the World Wide Web, pay any service fees for such access, and provide all equipment necessary to make such connection. A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. Appreciation is great and well never forget it happens if I am an Organ Donor time to Read... As ashes ) using high heat and flame She kept all the wheels moving in right... Read More a few days after the cremation process. `` What happens if am! 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