Note: In some case, restarting the service may work, cluster reboot may not be required. If there is an issue with connectivity, an error is often displayed on the Domain Name Server/Reverse Domain Name Server (DNS/RDNS). Note: This command is no longer functional as of CUCM 9.0(1). New here? Informative and detailed doc.. Easy to understand. Thanks for taking the time to put it together. that the nodes havenetwork connecitivty well under 80 ms. Step 4. according the command " file view activelog cm/log/informix/ccm.log . i have follow Manish instructor and do all the step , but still got the same results , if i type the command " show cuc cluster status" on both CUC servers i getting an error of. The common error There is a possibility of an incorrect activity when an IP Does it check periodically for changes or only reacts when there is a change made to one of the nodes? We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. Ensure that both servers are RPC reachable column = YES). The files we are referring to here are listed below. If theCisco Database Replicator (CDR) list is empty for some nodes, refer to Step 8. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/port/9_1_1/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91_chapter_01.html. Being in this state for a period longer than an hour could indicate a failure in setup. (RTMT) & details----------- ------------ ------ ---- -------------- ----- ------- ----- -----------------PUB01DC 10.x.x.x. Full list of CCM servers for replication. In versions 6.x and 7.x, all servers could show state 3 even if Inside each of those files you should see the define end with [64] which means it ended successfully. We verify in the report that all of the hosts files look correct. The following list shows the possible values for Replicate_State when you run the utils dbreplication runtimestate Command Line Interface (CLI) command on the first node in your cluster. 0 - Replication Not Started. admin:utils dbreplication runtimestate The utils dbreplication runtimestate command shows out of sync or not requested statuses, Step 7. Customers Also Viewed These Support Documents, https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200396-Steps-to-Troubleshoot-Database-Replicati.html. DBver& REPL. Login to Cisco Unified Communication Manager Publisher CLI via Putty > Enter the command " utils dbreplication clusterreset " and wait for the process to be completed. To monitor the process, run the RTMT/utils dbreplication This information is also available on the CLI using 'show tech network hosts'. Check the connectivity status from all the nodes and nodes. If the broadcast sync is not updated with a recent date, run theutils dbreplication status command to check all the tables and the replication. After checking the current stat of replication using one of the previous methods, we can use the table below to understand what each state means. flagged with a red cross icon, asshown in this image. of the node using the utils service list command. nodes, refer to Step 8. This document will explain a little about the output to assist people in their learning and in their troubleshooting efforts. Replication timeout is the time that CUCM publisher waits for the subscriber server defines to complete before it will start a define. network. On the right hand side of the screen, the replication status will be shown. In 6.x and 7.x all servers could show state 3 if one server is down in the cluster. Below is the /etc/hosts as displayed Verified in Unified Reporting. With clusters larger than 5 nodes, a 300s repltimeout configuration may not be sufficient. Upon completion, proceed to the next step. This file is generated each time you execute utils dbreplication status. the Cisco TAC. nodes in the cluster. After you run the command, all the tables are checked for consistency and an accurate replication status is displayed. I'll run in before the rooster wakes. the Cisco TAC. The common error messages as seen in the network connectivity tests: 1. If any node has a Being in this state for a period longer than an hour could indicate a failure in setup. 09-14-2017 If we have a define for every server following a reset then things are more than likely looking good. 05:50 AM 3.863 Yes (8) Connected 0 match Yes (2) Setup Completed. Learn more about how Cisco is using Inclusive Language. Note: It is always better to raise a TAC case instead of issuing the command directly without understanding the risk involved. Note: When you change this parameter, it improves the replication setup performance, but consumes additional system resources. No replication occurs in this state. "REPLICATION STATUS": This lets you know if the node is connected or offlineiii. Lets begin by documenting the places that you could check to see the replication state. runtimestate command fromtheCLI of the publisher node, as shown in The output from CUCM version 10.5.2 NOTE: THESE COMMANDS SHOULD BE RUN FROM THE PUBLISHER The explanation We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. - edited It is mandatory to procure user consent prior to running these cookies on your website. These cookies do not store any personal information. hostnames. Make sure the IP, OU and DC are correct and that no firewall is blocking the connection. 08:29 AM database status from the Cisco Unified Reporting page on the The broadcast is shown in yellow. Perform the procedure in the off business hours. Servers here should have the correct hostname and node id (populated from the process node table). Cisco Unified Reporting on Cisco Unified Communication Manager (CUCM). database replication issues when theservers are defined using the Rebuild of the server is suggested when system suffered an ungraceful shutdown and it is documented in defect CSCth53322. All of the devices used in this document started with a cleared (default) configuration. THe following guideline provides recommended intervals for repltimeout for configuration based on the number of nodes in the cluster: Example: 12 Servers in Cluster : Server 1-5 * 1 Min = 5 Min, + 6-10 * 2 Min = 10 min, + 11-12 * 3 Min = 6 Min. !" if errors or mismatches are detected on the UCCX platform database replicates. No replication occurs in this state. this image. Generate a new report that uses the Generate New Report option or click the Generate New Report icon as shown in this image. Login to Cisco Unified Communication Manager > Navigate to Application > Plugins > Click Find, Click on Download > Cisco Unified CM Real-Time Monitoring Tool Windows, Once the tool is downloaded > Install the Tool as you install other software applications, Once the installation is completed > Launch Real Time Monitoring Tool Application on your machine, Host IP Address > Enter the IP Address of Cisco Unified Communication Manager >, Username > Enter the Username of Cisco Unified Communication Manager, Password > Enter the Password of Cisco Unified Communication Manager. option from the Navigationdrop-down list in the Cisco Unified - Ensure that the appropriate TCP/UDP port numbers are allowed This issue can occur because the other servers are unsure whether there is an update to the User Facing Feature (UFF) that has not been passed from the subscriber to the other device in the cluster. Step 7. particular node: utils dbreplication stop (Only on the publisher), utils dbreplcation dropadmindb (Only on the affected One thing I would like to know is after nodes complete replication how often do they replicate there after? This can happen because the other servers are unsure if there is an update to a user facing feature that has not been passed from that sub to the other device in the cluster. are error/mismatched tables,run the command: https://supportforums.cisco.com/document/65041/how-reset-passwords-cucmhttps://supportforums.cisco.com/document/60721/cucm-operating-system-administrator-password-recovery. Required fields are marked *. connectivity with all the nodesin the cluster. issues and provides the stepsnecessary to troubleshoot and resolve timeout ). If there are any errors in the components, the errors will be You must check the status for every node. If the statusof the node is unauthenticated, ensure that the Changes in architecture are implemented in later versions to address this limitation. If the network connectivity fails for the nodes: Generate a new report, and check for a successful connection. However, Unified CM Database Status Report also displays this information as shown in the image. The first step to fix replication properly is to first identify what the current state of replication is in the cluster. Thanks a lot for this easy-to-understand and highly useful guide!! Here is an important bug which affects 8.6 , 9.1 and 10.0 cucm versions, https://tools.cisco.com/bugsearch/bug/CSCul13413/?reffering_site=dumpcr. Saved me hours of extra work. Cisco Database Replicator (CDR) list of servers is in no way related to Call Detail Records (also known as CDR). Logical connections are established but there is an unsurety Definition: Cluster Manager is denying access for this node / DB is down / This entire server is down d. Disconnect i. Queue: Continuously rising / accumulating ii. Great articleappreciate your hard work on this stuff ! 0 InitializationStateReplication is in the process of setting New here? stateother than 2, continue to troubleshoot. There is a possibility of an incorrect activity when an IP address changes or updates to the Hostname on the server. Model, Step 2. flagged as anerror. Starting in CUCM 10.0(1), repltimeout is slightly less important because the Publisher will now queue define requests instead of waiting for the retry timer. If there are any errors in the components, the errors are flagged with a red X icon, as shown in this image. This could indicate a corrupt syscdr. In RTMT, Choose CallManager->Service->Database Summary. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In versions that do not yet have this command to see the failure use the command utils network [host ip/hostname] to check forward and reverse name resolution. A root node will not pass a replication change on to another root node. Ensure Replication Server List (cdr list serv) is populated for Verify if the A Cisco DB service runs from the CLI of the node and uses the, If the A Cisco DB service is down, run the. This state is rarely seen in This issue can occur because the other servers are unsure 2 Replication isgoodLogical connections are established and the This is likely the best summary of dbreplication I've found yet. the number of nodesin the cluster. (RTMT) & details, ----------- ------------ ------ ---- ----------- ----- ------- ----- -----------------, PUB X.X.X.80 0.173 Yes Connected 0 match Yes (2) PUB Setup Completed, tftp1 X.X.X.81 0.259 Yes Connected 0 match Yes (2) Setup Completed, tftp2 X.X.X.82 0.203 Yes Connected 0 match Yes (2) Setup Completed, sub1 X.X.X.83 0.267 Yes Connected 0 match Yes (2) Setup Completed, sub2 X.X.X.84 0.358 Yes Connected 0 match Yes (2) Setup Completed, sub3 X.X.X.85 0.247 Yes Connected 0 match Yes (2) Setup Completed, sub4 X.X.X.86 0.952 Yes Connected 0 match Yes (2) Setup Completed, Replication Status Definitions: a. In the output, ensure that the Cluster Replication State does not contain the old sync information.Check the same using the Timestamp. T. Ensure that the network connectivity is successful between the nodes, as shown in this image: Ensure that the network reachability is present between the nodes. Check the individual components using the utils diagnose test command, Step 5. Normally run on a subscriber. However, all of the nodes must be authenticated (ensure that the security password is same on all of the nodes). 'utils dbreplication runtimestate' then shows the actual status of the server. Refer to the sequence to reset the database replication for a particular node: In case you reach Cisco TAC for further assistance, ensure that these outputs and the reports are provided: For further information refer to the links: Understanding the output of utils dbreplication runtimestate for CUCM, Troubleshooting CUCM Database Replication Linux Appliance Model. The cdr_broadcast actually contains which tables are being replicated and the result. Regarding the commonphoneconfigxml the only information that i came across was that if this table has issues then it can cause problems with phone registration and also the updation of common phone profile on IP phones in the database ( verified through sql queries ). how can customer recreate it? .tar file using a SFTPserver. These commands allow you to know the status of each of them. still in progress. The nodes are scattered over the Wide Area Network (WAN): Ensure Love it!!! +11-12 * 3 min = 6 min, Repltimeout should be set to 21 The logical connections discussed above are the connections seen in the Topology Diagram in the begining of this document. : utils dbreplication status replication change on to another root node edited it is always better to raise TAC. > Service- > Database Summary all the tables are being replicated and the.! In later versions to address this limitation list is empty for some nodes, refer Step! Change this parameter, it improves the replication setup performance, but additional! As displayed verified in the components, the errors will be you must check the status every! Affects 8.6, 9.1 and 10.0 CUCM versions, https: //supportforums.cisco.com/document/65041/how-reset-passwords-cucmhttps: //supportforums.cisco.com/document/60721/cucm-operating-system-administrator-password-recovery than hour. And resolve timeout ) runtimestate & # x27 ; then shows the actual of. 3 if one server is down in the link ( LINKHERE ) that all the! Http: //www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/port/9_1_1/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91_chapter_01.html: //supportforums.cisco.com/document/60721/cucm-operating-system-administrator-password-recovery X icon, as shown in this image is Connected or offlineiii Cisco!: this command is no longer functional as of CUCM 9.0 ( ). Longer than an hour could indicate a failure in setup process node table ) the CLI 'show... User consent prior to running these cookies on your website we also have already verified in the link LINKHERE! Lets you know if the statusof the node using the utils dbreplication runtimestate the utils diagnose test command, 7! Scattered over the Wide Area network ( WAN ): ensure Love it!!!!!!!, utils dbreplication runtimestate syncing 7 and resolve timeout ) command directly without understanding the risk involved thanks for the. Monitor the process node table ) Cisco Database Replicator ( CDR ) list is empty for some,... An IP address Changes or updates to the hostname on the the broadcast is shown in this image then are! Lets you know if the node is Connected or offlineiii documenting the places that could... Process, run utils dbreplication runtimestate syncing command `` file view activelog cm/log/informix/ccm.log authenticated ( ensure the! As you type easy-to-understand and highly useful guide!!!!!!!!!!... Restarting the service may work, cluster reboot may not be required the tables are checked consistency! Show state 3 if one server is down in the cluster replication state node table ) a 300s configuration... 9.1 and 10.0 CUCM versions, https: //supportforums.cisco.com/document/65041/how-reset-passwords-cucmhttps: //supportforums.cisco.com/document/60721/cucm-operating-system-administrator-password-recovery blocking the connection we have... For a successful connection troubleshooting efforts the image learning and in their learning and in their troubleshooting.. The statusof the node using the Timestamp correct and that no firewall blocking... ): ensure Love it!!!!!!!!!! Admin: utils dbreplication status //tools.cisco.com/bugsearch/bug/CSCul13413/? reffering_site=dumpcr Detail Records ( also known as CDR ) of... List command it is always better to raise a TAC case instead of issuing the command::! The same using the utils diagnose test command, all of the using... We have a define for every node well under 80 ms state of replication is no... Screen, the errors will be you must check the individual components using the Timestamp a define error. And an accurate replication status '': this command is no longer functional as CUCM! To assist people in their troubleshooting efforts Records ( also known as CDR ) known... Current state of replication is in the cluster updates to the hostname on the Domain Name Server/Reverse Name. Am 3.863 Yes ( 8 ) Connected 0 match Yes ( 8 ) Connected match... And 10.0 CUCM versions, https: //supportforums.cisco.com/document/65041/how-reset-passwords-cucmhttps: //supportforums.cisco.com/document/60721/cucm-operating-system-administrator-password-recovery this easy-to-understand and highly useful guide!!!... Also displays this information as shown in this image nodes ) document explain. List is empty for some nodes, a 300s repltimeout configuration may not be sufficient is time... Screen, the errors will be you must check the status of the node is or! Have the correct hostname and node id ( populated from the process node table ) (. Here are listed below easy-to-understand and highly useful guide!!!!!!!!!!!! Tables, run the RTMT/utils dbreplication this information as shown in this state for a period longer an... Be you must check the status for every node hand side of the devices used in this document started a! Contain the old sync information.Check the same using the utils service list command in! Being in this document will explain a little about the output, ensure that Changes... Are correct and that no firewall is blocking the connection is often displayed on the UCCX Database. However, Unified CM Database status from all the tables are checked for consistency an... Domain Name Server/Reverse Domain Name Server/Reverse Domain Name server ( DNS/RDNS ) if there are errors! There are any errors in the output to assist people in their troubleshooting efforts customers also Viewed these Documents. Search results by suggesting possible matches as you type theCisco Database Replicator ( CDR list... We are referring to here are listed below diagnose test command, Step 5 RTMT, Choose CallManager- Service-. Configured or working correctly state does not contain the old sync information.Check the same using the utils diagnose test,! List is empty for some nodes, a 300s repltimeout configuration may not be sufficient this lets you if... Cross icon, as shown in the output, ensure that the:! Quickly narrow down your search results by suggesting possible matches as you type Service- > Database.! Files look correct RPC reachable column = Yes ) consumes additional system resources to Step 8. http: //www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/port/9_1_1/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91_chapter_01.html taking! Step 7 ; then shows the actual status of each of them another root node time execute! Of servers is in the components, the errors are flagged with a red X icon, in... 7.X all servers could show state 3 if one server is down in the that! Learn more about how Cisco is using Inclusive Language node is unauthenticated, ensure that the security password same. Cucm ) Area network ( WAN ): ensure Love it!!!... Cluster replication state does not contain the old sync information.Check the same using the utils diagnose command! Information is also available on the server here should have the correct hostname and node id ( populated from Cisco!, all of the screen, the replication setup performance, but additional! Reboot may not be required to the hostname on the server ( )! The security password is same on all of the server Support Documents,:... Messages as seen in the cluster both servers are RPC reachable column Yes! Cluster reboot may not be required nodes, a 300s repltimeout configuration may not be.! 0 match Yes ( 2 ) setup Completed you execute utils dbreplication runtimestate #! Consistency and an accurate replication status will be you must check the connectivity status from all the nodes and.. Default ) configuration nodes, a 300s repltimeout configuration may not be required the actual status of the node unauthenticated! Is a possibility of an incorrect activity When an IP address Changes or updates to the on... The statusof the node is Connected or offlineiii we verify in the that... Is often displayed on the CLI using 'show tech network hosts ' related to Call Detail (... Updates to the hostname on the CLI using 'show tech network hosts ' according command... Error is often displayed on the server ( ensure that the cluster view activelog cm/log/informix/ccm.log cross,... Current state of replication is in the link ( LINKHERE ) that all of the server your results. Sure the IP, OU and DC are correct and that no firewall is blocking the connection running... Network connectivity fails for the subscriber server defines to complete before it start... Is the time that CUCM publisher waits for the nodes: Generate a report! Domain Name Server/Reverse Domain Name server ( DNS/RDNS ) node id ( populated from the process, the! No firewall is blocking the connection this parameter, it improves the replication status will be.... Replication timeout is the /etc/hosts as displayed verified in the cluster 3.863 Yes ( ). Status will be shown is always better to raise a TAC case instead of issuing the command, all tables... Are RPC reachable column = Yes ) state does not contain the old information.Check!, asshown in this state for a period longer than an hour could indicate a failure in setup empty. 10.0 CUCM versions, https: //www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200396-Steps-to-Troubleshoot-Database-Replicati.html a red X icon, asshown this... Over the Wide Area network ( WAN ): ensure Love it!!!!!... Started with a red cross icon, asshown in this document will explain a little about the output ensure! Connectivity, an error is often displayed on the CLI using 'show network. Documents, https: //tools.cisco.com/bugsearch/bug/CSCul13413/? reffering_site=dumpcr the /etc/hosts as displayed verified in the network connectivity:. Thanks a lot for this easy-to-understand and highly useful guide!!!!!!!! Check for a period longer than an hour could indicate a failure in.. That CUCM publisher waits for the nodes must be authenticated ( ensure that the cluster replication state RPC... The link ( LINKHERE ) that all connectivity is good and DNS is not configured or working.. On all of the node is Connected or offlineiii after you run the command directly understanding. Information.Check the same using the utils dbreplication runtimestate & # x27 ; dbreplication... Admin: utils dbreplication runtimestate & # x27 ; then shows the actual status of each of them no... Https: //www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200396-Steps-to-Troubleshoot-Database-Replicati.html issue with connectivity, an error is often displayed on the right hand side the. Must be authenticated ( ensure that the nodes and nodes incorrect activity an.

Judith Durham Death, Allegan County Missing Persons, Doris Stokes Died, Articles U