Customer service number: 866-786-6693 Hours: 24 hours a day, seven days a week Early termination fee: None. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. Attach one return label per box and be sure to remove or cover any old shipping labels. Please try again later. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. It's even acceptable to break up with your ISP over the phone. Fee for late or no return: $150. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. Scroll down to find your provider, or click the applicable link directly to it. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. Equipment return: Drop off in-store or mail by UPS within 10 days. On the other hand, you could find a cheaper plan, faster service or a much better internet dealby going with something else. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. phone Your return will be noted right away on your account to prevent any non-return charges. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. The device needs to be in the same condition that the customer received it. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Our services vary based on location. You will need to call Astound customer service to cancel your internet. This website is using a security service to protect itself from online attacks. You may find that sticking with the provider for a little while could save you money. You will need to call Verizon customer service to cancel your internet. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Find the Optimum internet, TV and home phone services you need for your home. Canceling your internet service should be fairly simple. Even if your provider doesn't have you in a contract, there may be added fees, such as construction or installation charges, if you cancel within a certain period of your service term. Find Optimum Wi-Fi hotspot locations here. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. All content on this Web site is proprietary. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. Please give us a little more information to finish your order. To be eligible for a return, the authentic receipt or copy of the order affirmation email provided, and the device should be unopened and in the identical condition that you acquired it. The only thing left is to box up and return any belongings. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. 2. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. Fee for late or no return: $200. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. Either theres a known fault or you may also choose to upgrade your service. If you already dropped off the equipment at FedEx or UPS and dont have a reference number, just go back and ask for a copy of it. The page didnt have what I was looking for. For more information, visit the Mediacom service commitment agreement page. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Any cost for unreturned tools shall be due immediately. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Ask our pros for assistance with packaging design and testing. ET; Saturday, 8:30 a.m. to 5 p.m. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. Drop off the box. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Fill out the online form to chat with an Optimum representative 24/7. Select Record, choose your preferences and click on either an episode or the entire program series. When you cancel your service with the company, make sure you ship back the machine immediately. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? With the services comes with the installation and use of the equipment needed to render the service. Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. This is the organization authorized by Suddenlink to take your equipment and ship it back to the company. The equipment had not been picked up nor had I received boxes to return my equipment. However, in some cases, the agency may also want to take the machine back. Plan for your cancellation. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Early termination fee: None. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Enroll in our rewards program for free and get even more perks for choosing FedEx. Fee for late or no return: Up to $200. to return your equipment, and it has to be returned in good condition. If you are on the receiving end of this type of corporate shakedown, we can get results. Tap below to get started. Upload vs. download speed: Whats the difference? Enter a FedEx tracking or door tag number below. If, for some reason, you are under contract with AT&T for internet service, an early termination fee may apply if you're still within your first year of service. Equipment return: By mail only, UPS or FedEx within 21 days. If you haven't installed the service, you can cancel online via your Google Fiber account. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. Visit the Google Fiber cancel service page. When you cancel your subscription, you must send back the equipment. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. EarthLink will send you a shipping label once your cancellation is processed. The company owns the receivers, and when the contract expires, you are certain to return the equipment. RCN appreciates your efforts to return our equipment. You can explore additional Optimum bill pay methods here. It is as per the service contract that you made with the company. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). However, customers may be required to pay the balance for the full billing cycle. Follow these 4 easy steps for returning all other equipment. Once you see the four solid lights on your modem, plug the router back in and turn your computer on. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. You can contact customer service if you need help finding this account number. Early termination fee: Up to $360. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. Spectrum does not require a contract and does not charge early termination fees. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. X | `>`. Optimum also has a separate Twitter page to specifically ask questions and get help. Set up new service. All fields are required unless indicated as optional. Get your FedEx prepaid shipping label here. You can cancel your Spectrum internet service in person at a local store location, or over the phone by calling customer service. No hidden monthly fees. 33 Suddenlink Return Label trishascott April 30, 2020. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. Use the search box at the top of the page to filter by product or keyword. Customer service and technical support available 24/7. finder and visit a store in your area to return the items in person. Equipment return: Call customer service for details. Start your claim today. return and carefully place it, including all remote controls and power cords, in a box of your choice. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. Visit the Optimum support page to find the answers to your questions. Terms and conditions and restrictions apply. Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). Take to an official UPS store with the QR code provided by Frontier. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. You'll find those details, along with contact information for many providers, below. No Surprises Here. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. We can't get your messages right now. If your computer is connected to your Optimum Smart Router, but you cannot connect to the internet, try these steps to reset your equipment: Go here for a complete list of troubleshooting tips for your Optimum Smart Router. Both parties can decide how to deal with it, which could be refund, replacement or repair. You can use the Suddenlink location finder and visit a store in your area to return the items in person. Need help finding internet & TV providers near you? If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. Release the SEL button when the TV turns off. Most Americans can't stand their internet provider -- it totally is them. Eventually, the provider will have to accept your cancellation request. Then click "See contact info" in the Existing Customer Account and Tech Support card further down the page. Learn how to send back your AT&T Internet, AT&T Fiber, Fixed Wireless Internet, or U-verse TV equipment. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. Shop your internet options. FairShake can help. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. After 14 days, devices are no longer eligible for return or refund. Enter a FedEx tracking or door tag number below. Pricing varies by location and availability. Create labels, get alerts, and set delivery holds? Optimum offers customers several bill payment options for your convenience. Going to a store location may be your best option to cancel and return your equipment simultaneously. Dont let this happen to you. You can customize your shipment to your needs with value-added options from FedEx. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. Internet. [1] [2]. All prices subject to change at any time. For more information, visit Astound's equipment return policy page. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. And accurate at all times be an issue while creating you label.! The customer received it plug the router back in and turn your computer on labels and compensation! 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