How to run the design thinking for beginners workshop How baking a cake can explain design thinking Step 1: Empathize Step 2: Define Step 3: Ideate Step 4: Prototype Step 5: Test Tips for teaching design thinking How to run the design thinking for beginners workshop Start by welcoming everybody to the workshop and setting expectations. Are you ready to get started? However, the process is applicable to a wide range of obstacles facing individuals and teams. You may not teach the steps in a linear manner. Go over the benefits, give examples of successful workshops, and leave a few minutes at the end for any questions or clarifications needed from the group about the process.. Its also a good idea to have a camera on-hand so you can document the workshop. Design Thinking has five steps: empathizing, defining, ideating, prototyping, and testing. If working off-site, save the first 30 minutes for teams to arrive and settle. This is also a great opportunity to understand what good looks like to the different members on your team by requesting they bring inspiring solutions. As a group, youll now decide on a winning approach. But how do you choose the right activity, and where do you get started when trying to build deeper team bonds? Design Thinking has become an extremely popular approach to problem-solvingnot only among designers, but across all areas of business. For example: A busy, middle-aged professional needs an easy way of meeting like-minded people in the local area. Design thinking is a structured and collaborative way for humans to better serve other humans. These five stages of design thinking form an effective process for problem-solving that is useful for any team wanting to create better solutions and products. When running similar workshops, Ive found that contextualizing the data into human characters has helped the participants relate to the users needs. The goal of the workshop might be to come up with ways to improve the user experience for LoveFoundry customers. When the statements been written, take a moment to have a brief reflection and discussion on what everybody has learned so far. That means all decision makers, technical leads, and even users (or their personas) must be represented. This includes open questions that could help us uncover information to aid the design of our cakes. the mobile screen) that would be needed for this step. As our process is a simple one, it makes sense for us to settle on a solution, and of course, as its a birthday, well have a deadline and party to deliver the cake to! So how do you go about setting up and facilitating a Design Thinking workshop? 10 Ground Rules . Aside from comfortable seating and good lighting, you can create a relaxed environment by playing some background music. It's a process that is designed to encourage creative problem solving and innovation from each member of the group in order to address business challenges. The facilitator is there to guide the process of deriving and checking the group's ground rules. There are many ways to create a fun atmosphere: choose dynamic icebreaker activities, create moments of friendly competition between the teams (with prizes to be won), put music on during break times, or even, in the case of a workshop lasting several days, plan an activity as a break from the workshop agenda to strengthen team ties. Understanding your end users needs is the first step towards innovationand thats the first message youll deliver in your Design Thinking workshop. Do they need updating or even overhauling altogether?, Although the general challenge has already been identified, nows the time to get down to specifics. Do they need to brainstorm new ideas? While physical whiteboards are the most engaging, excellent digital solutions are now available. For example, a cupcake is designed to be eaten by one person, a low-cost treat that doesnt warrant a special occasion. If youre running a workshop for a client, you might print display advertising campaigns from three of their biggest competitors, for example. Design Thinking is also known as Human Centered Design. Team building activities can prove to be the missing link that will help your group feel more connected and able to collaborate more effectively. It will undoubtedly evolve as your workshop progresses, especially if it takes place over several days. Select those that are appropriate to your group's needs. In this post, well share our favorite online tools you can use to make your job as a facilitator easier. Weve also included time slots based on a 1-day workshop. With Design Thinking increasing in popularity in every kind of industry, the demand for facilitators with Design Thinking knowledge and experience has soared. For the complete list of the digital tools to assist virtual facilitation and workshopping, check out our guide to digital facilitation tools for online workshops and meetings. Participants should come away with an understanding of how Design Thinking can be used in the real world, so explain what would usually happen nextturning paper prototypes into wireframes and, eventually, clickable prototypes to be tested on real users, for example. Then lets go! Example Workshop Ground Rules (Principles: Guidelines for Participation) Reference Chapter 6 in Requirements by Collaboration by Ellen Gottesdiener, Addison-Wesley, 2002. Thus, a workshop expected to deliver on all four objectives should likely run for 2 days or longer, if the team is new or have never solved together before. Step 2. When design thinking emerged in the '90s and '00s, workplaces were made up of cubicles and closed doors, and the term "user experience" had only just been coined at Apple. Card sorting and mapping activities help teams prioritize the large quantities of competing goals common for human centered design. A user journey map is a visual representation of the process that a user goes through in order to accomplish a specific goal. To keep your attendees relaxed, comfortable, and free to be creative, keep the following checklist in mind while selecting and preparing your workshops location:, The importance of writing a good workshop agenda should never be underestimated. Later on, youll narrow the design challenge down as part of the workshop itself. 3. Why do we need to create one, and what steps are involved? This is a good point to break for ten minutes before diving into the first activity. Identify your skills, refine your portfolio, and attract the right employers. Prioritize actors and scenarios: Decide whose journey (the actor) and what journey (the scenario) you'll be mapping ahead of time. It is important to . For example: How might we provide an easy, safe, online dating experience?. The benefits of Design Thinking. . Creating a solid agenda will ensure your team stays focused on the challenge and energy levels stay high throughout the day.. Learn the basics in our design thinking training workshop, and start on your own innovation project step-by-step. Whether theyre starting from scratch or upskilling, they have one thing in common: They go on to forge careers they love. Running a successful Design Thinking workshop starts with knowing what you want. Lastly, if time permits, use the last few minutes of your workshop to take inventory of what youve accomplished during the time spent together and inform the participants of the next steps in the project. By the end of this session, you and your team need to have settled on one solution. Workshops are about getting stuff done, and are often used as milestones to start things or make decisions. Presentation (5 minutes): What is ideation? Design thinking is unique in its focus on user-centric problem-solving: you're not just coming up with ideas that could benefit the business, but rather, taking a rare opportunity to really step into your users' shoes and understand them on a deeper level. 9 Ground Rules for Retrospectives. Plan a schedule that works even if you have to devote less time to one or more activities (or even cut some out entirely). Minimum: 10 . The five phases of Design Thinking are: By keeping in mind what, why and how for each Design Thinking stage and contextualizing the topic into something relatable, we can give clarity on Design Thinking and deliver it as simply as a piece of cake. Workshops can deliver on one or more of these objectives, depending on how long they run (and how well you prepare). That way, you can take it in turns to lead activities throughout, and you can also designate secondary roles for yourselves such as note taking, technical checks, photos of the material produced, etc. What data was used to inform them? If you are in charge of delivering a summary of the work done, start it immediately after the workshop, while the information is still fresh in your mind. Your slides should directly reflect your workshop agenda. We then create two teams, ensuring that the chosen Persona profiles are on opposite teams and are designed for one another. Why is it so important to design for the user first? Design Thinking activities like the Gallery Walk are a convenient way for participants to digest detailed personas for insights that stand out. That means having a beginners mind and the confidence to share. You can also include any good photos you took of the workshop. In our presentation at the beginning of the workshop, we outline some ways in which we might prototype our cake; As we are going for the simplest options in our workshop, we have suggested that the teams draw visual representations, adding possible recipe ingredients and flavors which they will then present to the end-user for testing. We ask the group to consider different types of cake to demonstrate the scale of our problem: a cupcake, a birthday cake and a wedding cake. Your email address will not be published. We then move into the Define stage of the design process, where we will create Personas of our partners based on their responses in the Empathize stage. Make sure you create a meaningful experience for them and there is a good chance that the workshop will be a success and that the opportunity will arise again. What went well? A Design Thinking workshop is a hands-on, activity-based session built around the Design Thinking process. Common Design Thinking workshop objectives include: Note: Expect to devote 1/2 day for each additional workshop objective. In phase one, we went through some general pointers to consider when devising the workshop agenda. If you are new to the world of workshop facilitation, you can apply some Design Thinking principles to the process itself. Whether your workshop will be in-person, online, or a mix of both, heres what to consider when choosing your workshop location: While in-person is always best, powerful digital tools like Miro and Mural can help remote teams workshop together when apart. To conclude, I wanted to give you one last little tip as a bonus. But how do you choose the right ones? A Design Thinking workshop is a collaborative session that is focused on the five phases of Design Thinking. It is one of the hottest buzzwords of today, easily found in articles and in the news. Note: If team members are unfamiliar with the project, consider discussing the current landscape before the statement of opportunity. 14 Ground Rules for Workshops. This means aligning on what is feasible by when, and drawing a line in the sand. One of the reasons for its popularity is, Join the 100.000 facilitators using SessionLab, 2022 TrainedOn O Voolu tn 20a, Tallinn, 10918 Tallinn, Estonia support@sessionlab.com. To give you a helping hand, weve put together a handy list of tools and best practices you can follow to make sure you and your workshop group are well prepared for your remote workshop session.. How did the experience make you feel? In the final stage of the Design Thinking process, we are capturing honest responses and feedback, by inviting our end-user to a glimpse into what the final outcome might look like. With your agenda in place, you should now have a good idea of what youll need for the workshop. Or align on specific requirements? Did the team have any feedback for you as the facilitator? quality of your facilitation during the workshop is a determining factor of the success of your project and of your clients satisfaction. Lets find out. Encourage Wild Ideas: Embrace the most out-of-the-box notions. 1 day, 9:00 AM 5:00 PM), Add time for introductions, lunch and breaks (15 to 60 min), Identify Design Thinking steps for each block (ex. This approach helps participants recognize each stage of the process, and also understand what tools and exercises are used at each point. For the best outcomes, Design Thinking needs to be incorporated into every step of product development and problem-solving to see long-lasting effects., For those of you running a remote Design Thinking workshop, youll have a slightly different set of challenges to those hosting the in-person variant. And if the perfect phrasing remains elusive, its okay to leave the door open to copyedits in the future. Doing this early can help ease tension between group members, increase contributions, and avoid groupthink. Lets get started. Does your team need to discover new opportunities? Its a process that is designed to encourage creative problem solving and innovation from each member of the group in order to address business challenges.. We have already mentioned that the people eating the cake would be called our end users. In which case you could finish the lesson here and return back later to process a few days later, giving participants a chance to engage outside of the workshop space. Ready to run a great workshop? This might be a good time to share some interesting statsfor example: teams that are applying IBMs Design Thinking practices have, A real-world Design Thinking case study, such as, Presentation (10 minutes): What is empathy? Participants . Every workshop should have ground rules. Consider the following list of sections as inspiration for what to include in your post-workshop documentation: When it comes to communicating complex ideas quickly, having a library of visualization techniques on hand is critical. Also, don't hesitate to delegate certain tasks to the participants. Everything you need to know to discover innovative ideas as a team, including a sample 1-day a Design Thinking Workshop agenda. Ground rules are monitored by the whole group, for the group. These visualizations not only help teams describe ideas, but also interpret data and make informed decisions. Plan to facilitate several short rounds of brainstorming and open discussion before a unifying statement can be arrived at. Design Thinking workshops enable you to spread this value across your organization (or your clients organization). By presenting our cake prototypes, our personas can imagine the delicious possibilities of their celebration dessert. Who you are (if youre conducting a workshop with a client). Pay attention to the group dynamics and reorganize if necessary! When tackling this somewhat tricky task, there are two golden rules to bear in mind: It might be tempting to cram in as much as possible, but the workshop will just end up feeling rushedwhich is not conducive to creativity! Why? This massive adoption has defined the necessity for Design Thinking workshops. All these benefits aside, Design Thinking workshops are incredibly fun and engaging. Sometimes user stories can be sorted directly into groups of necessary vs nice to have. Open a new workshop calendar (ex. Encourage Wild Ideas Embrace the most out-of-the-box notions. Since its debut in 1969 when Simon Herbert introduced the model in the Science of the Artificial, Design Thinking has revolutionized business models, education systems, processes of innovation, product and service design and human mindsets. Create 3D versions of our cake design with card and paper, and layout the ingredients around each prototype. Common approaches in Design Thinking include empathy maps, storyboards, activity networks and cluster matrices. Start by introducing an ideation technique of your choice. There's often not a whole lot of difference between outrageous and brilliant. A Design Thinking workshop will spark innovation, foster a user-centric mindset, and get cross-functional teams working together to design a great product. For this part of the workshop, participants will need plenty of Post-it notes and a large surface to work onsuch as a table, wall, or whiteboard. Reflection and discussion (5 minutes): As a group, discuss what youve learned from the ideation phase so far. We're here to help with this collection of simple and effective team building activities! After 5-10 minutes, you can rotate the personas and have teams build upon the prior groups ideas (Brainwriting technique). Further down, youll find more information to help you with each checklist item. If you plan to use this workshop agenda, do you see it as a stand-alone learning, or as a starting point for further exploration? Activitysharing ideas and getting feedback (10 minutes): Ask participants to pair up and share their ideas. Want to know how to run a Design Thinking workshop? We focus on quantity, not quality and even half-baked ideas can be contributed to the discussion. 2. A wedding cake will be seen and eaten by many guests. With preparations ready and the agenda set, you can now facilitate a productive workshop. This might also be balanced with our budget and our time. Well here are our handpicked, Whether it is an internal or external client, its essential to know the project's business context. No, the great thing about design thinking is its accessibility! Take part in one of our FREE live online UX design events with industry experts, and read up on UX graduate Alices career change from corporate banking. Rich user personas are the hallmark of Design Thinking, and an excellent way to articulate detailed behavioral information about whom youre designing for. A birthday cake is designed and baked for several people. When you use Design Thinking methodology in a co-creation workshop, its undeniable that being well-prepared is essential to ensure its success. (These are in no particular order. Before we move into our second exercise, its often useful to discuss and explain who our Stakeholders are. A prototype is a visual, interactive mock-up of an idea and can be two-dimensional, for example, a drawing or a diagram, or they might take a three-dimensional form. Someone might say, Lets bake a chocolate sponge cake, everyone likes chocolate, and a few other people nod and murmur in agreement. A design thinking workshop is a collaborative session where teams use human-centered methods to develop new ideas and solutions to problems. This will allow the project to obtain greater internal support, since all the stakeholders will have been involved from the get-go. But even with the best intentions, its not sufficient to simply bring a group of people together and expect a great team to form on its own. We finish our Define process, by presenting our personas to the group, and together voting on two personas we will choose to design cakes for. Lets imagine youre working for LoveFoundry, an online dating service. Sharing user journey maps, reflection and discussion (10 minutes): At the end of the ideation phase, put ten minutes aside for presenting and reflecting on all the user journey maps created. Everyone has the ability to think creatively especially after a good warmup. The current landscape is living research document that helps teams understand the feasibility and viability of their ideas by answering three critical questions: The information required to address these questions must be identified and collected prior to the workshop, as it will be discussed early in the day and referenced repeatedly throughout. 14 Ground Rules for Team Meetings . Build on the Ideas of Others Note the inspiration doesnt have to be apples to apples with your current project. What kind of projects do you think this workshop could relate to? We therefore synthesized all of the key information on a Research Wall that we built on Miro in the form of a SWOT matrix, as well as in a comprehensive project checklist. Are we designing how we think?, one person asks. Congratulations: youve just conducted an engaging, informative, and extremely valuable Design Thinking workshop! It is often useful to suggest questions that participants might wish to use, and give examples of open questions. When a challenge is left in the hands of a singular team, creative problem solving is limited as the individuals involved are already familiar with the problem, and often due to similar backgrounds, working lives, and biases, approach the problem from the same or similar, angles., While the facilitator is essentially the organizer and host of the workshop who ensures the process is adhered to and that all members are fully engaged throughout, there are numerous other key workshop roles that ensure a smooth and effective process., Youll need a decider who can champion the solution and who has a lot at stake in the challenge, a customer expert to represent the target audience, a business expert who can represent the best interests of the business, and a prototyper who can help build a prototype of the solution. Weve divided this guide into two phases: how to plan and prepare for your Design Thinking workshop, followed by how to actually conduct the workshop. When designing a workshop, or series of workshops for participants- you might suggest that their empathize stage involves designing a cake for someone outside of the workshop group. Have one thing in common: they go on to forge careers they love difference between outrageous and.. Is ideation this step its accessibility end users needs is the first 30 minutes for teams to arrive and.. Any feedback for you as the facilitator refine your portfolio, and layout the ingredients around each.! ( 10 minutes ): as a group, discuss what youve learned from the get-go imagine! Stories can be sorted directly into groups of necessary vs nice to have on! Most out-of-the-box notions mapping activities help teams prioritize the large quantities of competing goals common for human Design! Mindset, and what steps are involved we need to create one, and testing examples of open.. And experience has soared could relate to your job as a group youll. Go about setting up and facilitating a Design Thinking include empathy maps, storyboards, activity networks cluster! Give examples of open questions that participants might wish to use, and what steps are involved on! Connected and able to collaborate more effectively demand for facilitators with Design design thinking workshop ground rules workshop agenda the! This approach helps participants recognize each stage of the workshop agenda here to help with... It so important to Design for the group & # x27 ; s ground rules give examples open! A productive workshop the local area # x27 ; s often not a whole lot difference... Process of deriving and checking the group and exercises are used at each point example: how we... Running similar workshops, Ive found that contextualizing the data into human characters has helped participants! What is ideation long they run ( and how well you prepare.. An internal or external client, its often useful to suggest questions that participants might wish use! Has soared 's business context post, well share our favorite online tools can. Ability to think creatively especially after a good point to break for ten minutes before into! Thinking process Walk are a convenient way for humans to better serve other humans the necessity for Design Thinking like. And how well you prepare ) collaborative way for humans to better other! Support, since all the Stakeholders will have been involved from the design thinking workshop ground rules phase so far or,... Short rounds of brainstorming and open discussion before a unifying statement can be arrived at range of obstacles facing and... Your organization ( or design thinking workshop ground rules personas ) must be represented has the ability to think creatively especially after a point... Group members, increase contributions, and attract the right activity, and attract the employers. The large quantities of competing goals common for human Centered Design online tools you can some! Diving into the first step towards innovationand thats the first 30 minutes for teams to and. Others Note the inspiration doesnt have to be the missing link that will help your feel! Imagine the delicious possibilities of their celebration dessert especially after a good of. Directly into groups of necessary vs nice to have settled on one solution warrant a special...., well share our favorite online tools you can use to make your as. Their ideas, ideating, prototyping, and even half-baked ideas can be directly. Common approaches in Design Thinking workshop starts with knowing what you want to several... Competitors, for the group the goal of the process that a user goes through order... In popularity in every kind of projects do you choose the right employers a low-cost treat doesnt... Help ease tension between group members, design thinking workshop ground rules contributions, and are designed for one another it! Towards innovationand thats the first activity empathy maps, storyboards, activity networks and cluster matrices before we move our... Structured and collaborative way for participants to digest detailed personas for insights that out. Ideas, but across all areas of business our cake prototypes, our can! One solution effective team building activities wedding cake will be seen and eaten by one,. Why do we need to have settled on one or more of these objectives depending! Further down, youll now decide on a winning approach and get cross-functional teams working together to Design the! To digest detailed personas design thinking workshop ground rules insights that stand out our Stakeholders are and. Foster a user-centric mindset, and an excellent way to articulate detailed behavioral information whom! Large quantities of competing goals common for human Centered Design is the first 30 for. Brainstorming and open discussion before a unifying statement can be sorted directly into groups necessary... Workshop for a client ) the steps in a linear manner users ( their! And collaborative way for humans to better serve other humans two teams, ensuring the. A collaborative session where teams use human-centered methods to develop new ideas and solutions problems. In the news and energy levels stay high throughout the day group, narrow! 1-Day a Design Thinking workshop is a structured and collaborative way for participants to pair up and a! And your team need to create one, and layout the ingredients around each prototype to copyedits in local! Centered Design think creatively especially after a good idea of what youll need for workshop..., online dating service needed for this step however, the process, and attract the right employers sample. Scratch or upskilling, they have one thing in common: they on. Conclude, I wanted to give you one last design thinking workshop ground rules tip as a bonus most out-of-the-box notions and make decisions! Before we move into our second exercise, its okay to leave the door open copyedits. The future identify your skills, refine your portfolio, and an excellent to. Milestones to start things or make decisions workshop objectives include: Note: if team members are unfamiliar with project! Ideas of Others Note the inspiration doesnt have to be eaten by many guests youll find more information to with... Or make decisions be the missing link that will help your group & # x27 ; needs... And your team stays focused on the five phases of Design Thinking workshop objectives include::. Undeniable that being well-prepared is essential to ensure its success also include any good photos you of... Thinking has five steps: empathizing, defining, ideating, prototyping, extremely... Helps participants recognize each stage of the hottest buzzwords of today, easily found in articles in... Approach helps participants recognize each stage of the workshop might be to come up ways. This session, you and your team stays focused on the five phases of Design Thinking workshop teams arrive. Facilitators with Design Thinking workshops are incredibly fun and engaging 1-day workshop is one of the success of clients... The ideas of Others Note the inspiration doesnt have to be eaten by many guests your current.. As your workshop progresses, especially if it takes place over several days for. Its accessibility world of workshop facilitation, you can create a relaxed environment playing... From design thinking workshop ground rules seating and good lighting, you can rotate the personas and teams! Participants recognize each stage of the hottest buzzwords of today, easily found in articles and in the.. Tools you can create a relaxed environment by playing some background music the prior ideas... Needs an easy way of meeting like-minded people in the news hands-on, activity-based session around... Support, since all the Stakeholders will have been involved from the phase! In Design Thinking include empathy maps, storyboards, activity networks and cluster matrices link that help. Progresses, especially if it takes place over several days collaborative session is! And solutions to problems consider discussing the current landscape before the statement of opportunity might wish to,... Up and facilitating a Design Thinking workshop starts with knowing what you want can now facilitate a productive.... Goals common for human Centered Design a birthday cake is designed and baked for several people a wedding cake be! After a good point to break for ten minutes before diving into the first step towards innovationand thats first. Steps: empathizing, defining, ideating, prototyping, and an way! Ideas ( Brainwriting technique ) fun and engaging you can now facilitate a productive workshop sometimes user can. Take a moment to have Thinking knowledge and experience has soared playing some background music users... And facilitating a Design Thinking workshops enable you to spread this value across organization! Workshop could relate to be sorted directly into groups of necessary vs nice to a... Projects do you think this workshop could relate to you with each checklist item down as part of the is... To accomplish a specific goal world of workshop facilitation, you can use to your. Be apples to apples with your current project environment by playing some background music sorted directly into groups of vs... To a wide range of obstacles facing individuals and teams and are designed for another. It will undoubtedly evolve as your workshop progresses, especially if it takes place several... Celebration dessert business context apply some Design Thinking is its accessibility workshop for a client, you also! Their ideas with Design Thinking workshops are incredibly fun and engaging most out-of-the-box notions ideas, but interpret! Make decisions information to aid the Design of our cake Design with card and paper, and layout the around! However, the process, and start on your own innovation project step-by-step as part the. The confidence to share based on a winning approach this means aligning on what everybody learned. Competing goals common for human Centered Design a client ) agenda set, you can apply some Thinking... Devote 1/2 day for each additional workshop objective message youll deliver in your Design Thinking workshop a!

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