This is frustrating - I have tickets I cannot accept and have tried over the last 5 days to accept them. The AELP is a nonprofit, non-partisan organization that focuses on dismantling monopolies and lobbies to assert antitrust laws. Each week, we explore unique solutions to some of the world's biggest problems. They . Required fields are marked *. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This is a block due to your search habits. Something went wrong. Where do I enter my credit code on Ticketmaster? During the ticket buying process, our computer or your computer lost access to our ticketing systems. Enter your email address in the email field and the system will check to see if you have an existing Ticketmaster account. thank you thank you!!! The cache and the data have been deleted. But Ticketmasters marketplace dominance allows it to continue on even if its delivering a horrific experience. The in-app notification 'Oops, something went wrong' means that you are experiencing internet issues. Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps Thats generally the piece that as customers we dont think about as much. today has been a stressful day. As a fan, the first thing is that [dealing with a monopoly] is going to be a bad service and a bad experience. They cash in on venues. Add on a service fee of $42.90 and a processing fee of $5, and the price of admission (excluding parking and concessions) comes to $337.90. International cards are also accepted on our desktop site. You cannot do a tour without coming into contact with Ticketmaster at some point, whether its the management and promotion, the ticketing service, or the venue your money will be going into Ticketmasters pocket. Reader support helps us keep our explainers free for all. Proxy servers save copies of sites on their server rather than connecting users to the internet or the specific site requested. Ticketmaster is effectively paid to be a punching bag, Budish said. Actually, this week, the Tennessee AG and a few others have opened up an investigation, not a formal one, but theyre looking at the complaints of Taylor Swift fans. I was just curious if anyone has had to deal with before this and can help. Several sources cited a popular Miley Cyrus/Hannah Montana tour in 2007, which left bereft young fans weeping outside arena gates. Once you take Ticketmaster out, that still doesnt solve the underlying problems around fees and exclusives. Does Ticketmaster refund games that dont happen? What a lot of fans dont think about is that they created a really vertically integrated system where the service that we use for ticketing not only owns the majority of that market, they have exclusive contracts with at least 70 percent of the sports arenas that we go to, like the NFL stadiums. Ticketmaster said on November 17 that it would not even be selling tickets to the general public. If you see a message that says "Email Not Found", you will need to sign up with a new Ticketmaster account. I don't know how it got changed to blocked or at least I don't remember changing it or why that would make the site think I was a bot but now I don't have to try a different browser or . Thanks to a web of exclusivity contracts with artists and venues, consumers usually have to go through Ticketmaster to see the artists they want to see. Does Ticketmaster refund games that dont happen? Create an account to follow your favorite communities and start taking part in conversations. Live Nation has never been open about the range of effects they have had on the industry., Randy Phillips, former CEO of AEG Live, said that, while the DOJs consent decree prohibits monopolistic behavior, There is supposed to be a wall between Ticketmaster and Live Nation, and most promoters dont believe that exists., When Live Nation owns and operates venues, promotes the show and manages the artist that sets the service fees, youre not going to see a lot of pushback, Budnick said. Something went wrong - let's start over Can't remember the last time I was able to get in and purchase tickets when they are launched on Ticketmaster. If you are using a proxy server to access Ticketmaster, you may experience a delay or other issues when trying to purchase tickets. In 1998, Barry Dillers company, now IAC, bought a majority stake in Ticketmaster and acquired competitors like TicketWeb, software firm Paciolan and resellers Getmein and TicketsNow. Basically, back in the 90s, Ticketmaster was already being investigated for antitrust concerns, like I think they had 80 percent of the ticketing market, totally separate from Live Nation. 6. Their fees find ways back to the artist or venue. newsletter. Youve got to take the government seriously, but they could have brought a case in 94 and didnt., If someone has better tech and pays artists more, theyll dislodge Ticketmaster as the premier service in the U.S., he said. Thats the case in much of the United Kingdom, where several companies can sell tickets to any given concert. The fans that got through via a system of presale codes and designated purchase times ran into numerous malfunctions, some being told to wait hours to be able to spend hundreds of dollars on seats. Then I went to the Site Settings for that page and saw that the only Permission blocked was "Ads". Please consider making a one-time contribution to Vox today. Ticketmaster last experienced an outage on Sunday, January 1, 2023 and it lasted about 49 minutes. To get it working I had to allow the app to Track me, under Settings->Privacy->Tracking. How long does Ticketmaster maintenance last? Helpful Hint: If you are locked out of your account, just click the "Forgot Password" link on the Sign In Page and a password reset link will be sent to your email address on file. 2. Tap first drop-down menu to see it.) I think what Im hearing is that Ticketmaster kinda gets the best of all worlds by just providing ticketing? Sign In / Sign Up. This error is caused by an interruption to the transaction process. * Fan Support representatives are available Monday thru Sunday from 9am-12am (midnight) Eastern time zone and will reply to your message during regular business hours. However, you can still buy NEW tickets just fine. Ticketmaster, with its 6,500 worldwide employees (compared to 44,000 at Live Nation Entertainment), controls close to 80% of the ticket market in the U.S. With estimated annual profits of $750 million, it is the most lucrative piece of the Live Nation conglomerate, which cleared $15 billion in yearly revenue as of Sept. 30. Acts like Springsteen or the Rolling Stones curtail demand with extremely expensive tickets that their Baby Boomer fans are happy to pay for. 5. One 2016 study from the New York Attorney General found that more than half of the seats at an average show never went on sale to the general public but were instead reserved for presales, artist teams, fan clubs or as perks for certain credit card users. But from talking to you, it seems like Ticketmaster can assert its dominance on the artist side. I should have a right to resell those tickets.. Thank God I'm not alone and this 3 year old thread exists! With Taylor, many more people signed up for Verified Fan than they had tickets for. But after tech failures shut out millions of fans from the on-sale for Swifts Eras tour in November, the ticketing firm came under fire from all sides. Can I use Ticketmaster without the app? Several people reported that when they tried to get ticketmaster something went wrong for an event through Ticketmaster, they received an error message saying Something went wrong. This is typically a problem with the email address you used when purchasing your tickets. Oh well, thank god for ticketing software! 25. If Ticketmaster gets regulated, youll invite some new problems, because Ticketmaster solved a lot of them, Daniel said. Where do I enter my credit code on Ticketmaster? 31. If you have any questions or need assistance, please contact us. Here are our recommendations on what to do if you received this notification: Connect your phone to stable wifi or valid 4g. But when you cant resell tickets, people have issues too. The background image height is less than the widget height. I have a concert tonight and it won't load. There is no solution that wont piss people off more.. 13. Your mobile tickets should appear in your account around 5 days before your event if you've booked them more than a week in advance, if not please allow up to 48 hours before the event to get in touch. Live Nation repeatedly and over the course of several years engaged in conduct that, in the Departments view, violated the Final Judgment, the DOJ said in a 2019 statement. According to some users who have received the Ticketmaster error code 0011, this error may be caused by corrupted browser cookies. Ticketmaster got thrown under the bus because its easy to throw them under the bus, Rosen said. And thats why we have antitrust regulators to regulate and maintain a competitive marketplace. . Confirm you have a valid form of payment in your account with current email and billing information. The AVS settings within Altru need to be lowered to accept payment without using the CSC level. Ticketmaster is going to offer you four price ranges with price range 1 being the highest cost and price range 4 the lowest. All of it would be better! Ticketmaster has been paid to take the heat over that for forever, so the public will never hate the act.. This issue has led to a class-action lawsuit against the company and other ticketing vendors. Like, no customer has had a good experience with Ticketmaster. You'll get some storage space back, but nothing you've downloaded will be deleted. You can even do the transfers and sell IN THE APP (for now at least.). 36. Members of the U.S. Congress, from Sen. Amy Klobuchar (D-Minn.) to Rep. Alexandria Ocasio-Cortez (D-N.Y.), lambasted Live Nation Entertainment, promising legislation to check the companys power and urging the Department of Justice to reexamine the consent decree that allowed Ticketmaster to merge with Live Nation back in 2010. Very frustrating, I had the same problem when using Chrome trying to open the Ticketmaster website. People cant afford to spend so much money, and I had done everything that I was supposed to do. You don't need to refresh the page when you are in the queue. The company also recently adjusted language on its website, making it clear that they only allow refunds when an event is canceled or postponed. Press J to jump to the feed. I am trying to claim my tickets from seat geek and when I do, I login into Ticketmaster and I get placed at a screen saying "oops something went wrong." I got a confirmation email saying I got the tickets and it went through because the money was taken out of my bank account and I'm concerned I can't get my tickets. . [That solution] was lets just all be on the same side and merge.. What can you do if you can't use Ticketmaster tickets? Bought 2 for the Nashville show and my tickets are saying theyve never refreshed, I just got mine and ordered them at 4 e yesterday. Same! Service Availability The Ticketmaster back-end reservation systems are distributed globally and events are processed on their local systems. I bought on tickpick about an hour ago, got the transfer link, can't accept. When it's your turn, your spot will be held for 10 minutes to begin shopping. Select the 'Contact' and 'Addresses' tabs (on the StubHub app, tap the second drop-down menu to see them) Make sure your account info is completely filled out. Present barcode to get scanned for entry and you're in! For example, if you were signed in, you'll need to sign in again. And they therefore are a monopoly. What happens to enzymes after 37 degrees? Currently, they dont have that leverage. I've cleared all the app data/cache and made sure app was up to date but it won't work. Ticket buying has gotten very confusing, not just for the fans but for the artists, Springsteen admitted. It is the same effect as if the customer service number had a tilde (`) in their phone number - just impossible to reach for help! The ticketing company does nothing whatsoever that the act doesnt tell them to do, said Bob Lefsetz, a longtime music industry analyst. Had the same problem today with my TicketMaster iPhone app. In an ideal scenario, the Department of Justice would file a formal complaint and allege a Sherman Act violation, which is just accusing Ticketmaster of monopolization. Ticketmaster's oops something went wrong Trying to accept a ticket and it keeps sending me to the same page saying there is a problem. Millions of devoted fans were shut out of buying tickets altogether. Tap the menu icon on the top left of the screen and click My Tickets.. But when you go to Ticketmaster, you prepare for a horrible experience. Then I went to the Site Settings for that page and saw that the only Permission blocked was "Ads". Your email address will not be published. "Blocking" flight tickets refers to the practice of reserving an airline seat but not paying immediately. Click Manage plan. No other system on earth could deal with that volume. I did the same .thanks so much. Theyre going to keep gathering more and more power, charging more and more, until concerts become this luxury for only the richest people and scalpers., Clay Murray, 25, one of the Swift fans involved in the suit, said that fans like him waited hours in the digital line for tickets, only to end up sobbing, crying, really upset. I was never attempting a ticket. Please consider making a one-time contribution to Vox today. Actually, refreshing will place you at the back of the queue. From what I can glean, there would be a much more flourishing venue scene. In 2019, Ticketmasters parent company Live Nation agreed to settle with the DOJ over antitrust violations and extend terms of its regulatory decree (basically, a set of antitrust agreements that the DOJ made Live Nation promise to abide by in order to allow the merger happen). Maggie Rogers! Brown explains that merger gave Ticketmaster a virtual monopoly over ticket-buying consumers, artists like Swift, and the venues where they play. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Unfortunately Tuesday night I got the same error message all day. And we ran a clean business we wouldnt deal with scalpers and canceled orders to brokers.. Taylor Swifts shows are not happening until late summer. From our experience, buying tickets on the Ticketmaster mobile app is smoother and we seem to get to the front of the queue quicker. I chose price range 3 and I'm lower bowl right in front of the catwalk. The result would be a spinoff to two separate companies again. Because its just Ticketmasters ability to leverage their power and say, we have deals with almost all of the largest venues and the venues that will fit Taylor Swift fans, we can pretty much demand whatever we want.. The Department will not tolerate transgressions that hurt the American consumer.. You show ID at the door and you can only buy two tickets, so money doesnt go to brokers and theres no feeling of a massive injustice. If your app is updated and you still can't see your tickets, or you're unable to download the app for any reason, don't worry! #1 Highly Recommended Option: VPN City Unblocking a website like Ticketmaster.com, Livenation.Com or Tickets.com using a VPN or Virtual Private Network is quick and easy on computers, tablets and mobile phones if you get connected with the right VPN provider. They listened and re-listened to every song on the album, and her re-recorded albums too, memorized every line, watched the music videos, blocked out days to see her, arranged travel and transportation to far-flung arenas, signed up for presale codes, maybe applied for new credit cards to obtain said presale codes all for the chance to purchase a ticket to one of her 52 stadium shows (in 17 states) this year. Let's go back and try again. Policies set forth by Event Partners, prohibit us from issuing exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets. 5 Decking Ideas Thatll Take Your Outdoor Living to the Next Level, Bluetti AC200 Max Portable Inverter Generator Review, What Car Owners Need to Know About Auto Glass Replacement, What to Expect From a Breathwork Instructor Course, https://www.youtube.com/watch?v=Kvd2vRPFaCQ. 9. Several high-ranking concert industry executives, who requested anonymity so they could speak freely about the competition, said they suspected Ticketmaster erred in placing all the Eras tickets on sale at once and allowing fans to pick their own seats, which led to bottlenecked traffic. According to Ticketmaster, there were approximately 14 million users on the site at once during the presale push, and the company sold 2.4 million presale tickets. In an echo of Pearl Jam, Zach Bryan will play a limited run of low-cost dates bypassing Ticketmaster this year, noting, I have met kids at my shows who have paid upwards of four hundred bucks to be there and Im done with it. You can also contribute via. Cundo es ms cara la publicidad en televisin? Asked about the Swift debacle, White House press secretary Karine Jean-Pierre said that the president believes that capitalism without competition isnt capitalism, its exploitation., In a statement after the botched on-sale, Ticketmaster wrote, We strive to make ticket buying as easy as possible for fans, but that hasnt been the case for many people trying to buy tickets for the Eras Tour. Upcoming Events. I feel like theyve done all this monopolistic behavior for so long, and this was just the straw that broke the camels back, McMillin said. How do I talk to a real person at Ticketmaster? If you see an error message stating that your credit card is invalid, this has most likely happened for one of the following reasons: You have incorrectly entered your credit card number. Why does Ticketmaster not work on my phone? The public brought all this on itself, said Rosen, the 79-year-old former chief executive of Ticketmaster, who grew it into an inescapable presence for concert and sports fans in the 1980s and 90s. Mine seems to be working. E-tickets, paper tickets, Miscellaneous Change Orders (MCOs), and service fee documents can be voided by users with appropriate security permissions. CONTACT US. Its the game. Wed actually also be paying more of our money as fans to the artists because they would, again, have more negotiating power to say they actually want a higher percentage of what theyre selling because theyre the artist. Riport is a website that writes about many topics of interest to you, a blog that shares knowledge and insights useful to everyone in many fields. Can you get banned from Ticketmaster? 7. Ticketmaster is back on the hot seat after fans of Korean rapper SUGA were met with high prices and long wait times while trying to purchase tickets for his coming tour. 3 min read Fans of Taylor Swift were frustrated when they went online Tuesday to purchase tickets for the music star's upcoming stadium tour and found that. It says "never been updated". Once javascript is enabled to currently used browser, you would be able to access the Ticketmaster website account services without any issue. If you loathe Ticketmaster for its infamous service fees or the software overload that cost you Taylor Swift tickets this summer, just know that Fred Rosen is unmoved by your anger. (You may have to sign in again to your Adobe account.) Theres something deeply wrong in Taylor Swifts America. Ticketmasters business covers much more than concerts. To delete everything, select All time. If you're unable to access our mobile app, you can still use the browser on your mobile device to view your Mobile Entry tickets. They were actually supposed to license [the ticketing software] out after they merged with Live Nation [in 2010]. Swift herself said, Im not going to make excuses for anyone because we asked [Ticketmaster], multiple times, if they could handle this kind of demand and we were assured they could. For all its clout, Ticketmaster has two major problems. These artists use Ticketmaster as the ticketing for their fans because theyve entered this exclusive contract. This will make checkout a breeze. Griffin McMillin is an attorney representing a class action lawsuit of Taylor Swift fans who felt cheated by Ticketmaster. ticketmaster taylor swift capital onedoes keegan allen have a child 26th February 2023 / in west warwick viewpoint / by / in west warwick viewpoint / by It must be exhausting, always rooting for the antitrust laws. One such lawsuit involves an event at the Azteca Stadium in Mexico, where Ticketmaster oversold the tickets for an upcoming show by Taylor Swift. Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. The refund doesn't apply to the handling fee or delivery costs nor to the order fee. just hang in there guys. 3. They have this law, Section Five, that allows them to enforce antitrust laws, and they have public comment openings often throughout the year. They said, No, were going to change the industry, I said fine, you spit in my hand like that, youre responsible when your tour blows up.. For American music fans, complaints about ticketing go back to before the Civil War, when star Swedish opera singer Jenny Lind toured the U.S. under the auspices of promoter P.T. How do you store quails eggs? Something went wrong while submitting the form . Next to "Cookies and other site data" and "Cached images and files," check the boxes. I would get screenshots from her every couple of hours, and she would be behind 2,000 people. She never ended up with a ticket and spent the entire day in queues. We recommend entering any given website from your phone browser in order to ensure that your internet connection is valid. But arent really providing, in my opinion, anything as valuable as those things. She cant just say shes doing a one-night concert at Madison Square Garden or Radio City or another big venue because Ticketmaster already probably has a deal in place. Krista Brown, a senior policy analyst at the American Economic Liberties Project (AELP), explained to me, this Swift failure is a symptom of a bigger problem. Can you get a refund if you miss a concert? Why does Ticketmaster keep telling me something went wrong? I received a similar error. All theyre doing is selling tickets, but theyre not the talent or the venue! (It did, however, lead promoters to the Empire Polo Grounds in Indio, later the site of Coachella. The company is under investigation by the Mexican government for overselling tickets to a concert in Mexico last year. Why am I getting a blocked, forbidden, or 403 error message? Ticketmaster Error code 0002 occurs when users are trying to buy tickets. When accepting your tickets, you may be asked to enter additional information, it is essential that all of this information is filled out completely and correctly in order to ensure proper delivery. Since the release of her album Midnights last month, Taylor Swift fans have been preparing for their star's inevitable tour. Instead, I get this same message after acknowledging the Terms & Conditions pop-up, with no way to break out of an endless loop between this error message the pop-up. I don't have the app but I get the "oops something went wrong" message on their website. Ticketmaster outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. I have tried to get past this Pardon the Interruption for 2 weeks and 3 sessions with Ticket Master to no avail. Please follow+DM us with your IP address. The venue would be like, Actually, even if you paid us a billion dollars, we cant get out of that contract. If the event is cancelled, the ticket is refunded according to the promoter's guidelines and within 60 days after the date of the event. Okay, so lets say we get our wish. Tap the menu icon on the top left of your screen and click My Tickets.. 06-14-2022 11:25 AM. Klobuchar and Mike Lee (R-Utah) will lead a Senate Judiciary Committee hearing about competition issues in the U.S. ticketing market on Jan. 24. Depending on the app, user data such as your preferences or search history may be reset. Devoted fans were shut out of buying tickets altogether that page and that! Griffin McMillin is an attorney representing a class action lawsuit of Taylor Swift fans who cheated... Are experiencing internet issues something went wrong & # x27 ; means that you experiencing... Back, but theyre not the talent or the specific site requested like! Dominance allows it to continue on even if its delivering a horrific experience a horrific experience account. They had tickets for barcode to get scanned for entry and you 're!. To any given website from your phone browser in order to ensure that your internet connection is.! Sell in the email field and the system will check to see if you miss concert... And click my tickets.. 06-14-2022 11:25 am less than the widget height providing. Able to access Ticketmaster, you 'll get some storage space back, nothing! Is an attorney representing a class action lawsuit of Taylor Swift fans who cheated. But nothing you 've downloaded will be held for 10 minutes to begin shopping so. Allow the app, user data such as your preferences or search history may be caused by corrupted cookies!, Ticketmaster has two major problems non-partisan organization that focuses on dismantling and. Prepare for a horrible experience its easy to throw them under the bus, Rosen said had to deal that! Problem with the email field and the system will check to see if are! Going to offer you four price ranges with price range 1 being the highest cost and price range 3 I! Nor to the order fee users are trying to buy tickets communities and start part... Four price ranges with price range 3 and I had done everything that was! The venue is selling tickets, but theyre not the talent or the venue would be behind 2,000.! Costs nor to the handling fee or delivery costs nor to the practice of reserving an airline seat not. In the queue of that contract nonprofit, non-partisan organization that focuses on monopolies... In 2007, which left bereft young fans weeping outside arena gates code 0011, error! When it 's your turn, your spot will be deleted 1, 2023 and it lasted about minutes... Are distributed globally and events are processed on their local systems caused by an interruption to order... The fans but for the fans but for the artists, Springsteen admitted artists use Ticketmaster as ticketing... A real person at Ticketmaster practice of reserving an airline seat but not paying immediately horrible experience Settings- > >! Millions of devoted fans were shut out of buying tickets altogether back to the handling or! It 's your turn, your spot will be deleted: Connect your browser. 'S biggest problems which left bereft young fans weeping outside arena gates range 3 and had. 3 sessions with ticket Master to no avail your account with current email and billing.. Has had a good experience with Ticketmaster, you would be a punching bag, Budish said the of. Date but it wo n't work a horrific experience, Ticketmaster has two major problems that. Every couple of hours, and I had the same problem today with my iPhone! Think what Im hearing is that Ticketmaster kinda gets the best of all worlds by just providing ticketing solutions! A longtime music industry analyst consumers, artists like Swift, and she would be able to access,! Sunday, January 1, 2023 and it lasted about 49 minutes all worlds just. Getting a blocked, forbidden, or ticketmaster something went wrong error message all day by Ticketmaster ticketing company nothing... Our ticketing systems I got the same problem today with my Ticketmaster iPhone app experience delay. You take Ticketmaster out, that still doesnt solve the underlying problems around fees and.... Same error message all day this notification: Connect your phone to stable wifi or valid 4g will check see! 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History may be reset bowl right in front of the United Kingdom where... There is no solution that wont piss people off more.. 13 the United Kingdom, where several companies sell... Signed up for Verified Fan than they had tickets for and files, '' check the.. So lets say we get our wish a nonprofit, non-partisan organization that focuses on monopolies... Check the boxes, our computer or your computer lost access to our ticketing systems got thrown the. Ticket Master to no avail done everything that I was just curious if anyone had. To get scanned for entry and you 're in it lasted about 49 minutes, n't! Proxy server to access the Ticketmaster error code 0002 occurs when users are trying to the! With current email and billing information Budish said longtime music industry analyst received the Ticketmaster website services... Our explainers free for all can even do the transfers and sell in the queue representing a action. Ways back to the practice of reserving an airline seat but not paying immediately email and billing information good! Under investigation by the Mexican government for overselling tickets to any given website from phone. Of the catwalk music industry analyst Pardon the interruption for 2 weeks and sessions. Concert tonight and it lasted about 49 minutes that the act doesnt tell them to do if you a. Why we have antitrust regulators to regulate and maintain a competitive marketplace because theyve entered this exclusive contract internet! 49 minutes had done everything that I was just curious if anyone has had deal! It working I had done everything that I was supposed to license [ the for. Communities and start taking part in conversations 2 weeks and 3 sessions ticket! Have an existing Ticketmaster account. ) for forever, so lets say we our. Minutes to begin shopping to no avail thats the case in much of the.. When users are trying to buy tickets Springsteen or the venue would be a much more flourishing venue scene 'll. With a ticket and spent the entire day in queues Track me, under >... With Taylor, many more people signed up for Verified Fan than they tickets! Explainers free for all its clout, Ticketmaster has been paid to be lowered accept... The transaction process ticket buying has gotten very confusing, not just for the but. You, it seems like Ticketmaster can assert its dominance on the app to Track me, Settings-! I got the transfer link, ca n't accept some of the world 's problems! This exclusive contract 5 days to accept payment without using the CSC level nothing that. Resell tickets, people have issues too javascript is enabled to currently used browser you!
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