We went all out to make them feel so grateful and feel thanked. Does Ocean Coral Spring Resort have airport transportation? In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Ryan gave sites to see around town recommended local food places. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Please make the necessary changes to your search. There was a line behind me. A small little detail, but one that didnt go un-noticed. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. The country's newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. Includes: Discover Jamaica, a beautiful country that offers crystal clear waters, soft sandy beaches, red earth, lush banana plantations, high mountains and wonderful waterfalls that seem to spring from nowhere. Buffet is large with lots of variety and there are 6 specialty restaurants, one jerk chicken hut and a snack bar. We regret to know we were unable to meet your expectations during your stay. Human Resources Manager Ocean Coral Spring by H10 May 2019 - Present3 years 9 months Trelawny Jamaica Sunscape Resorts and Spa Human Resource Manager AMResorts Aug 2018 - Present4 years 6. And many more advantages enjoy them all! But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. Shanna from the lobby bar was also sweet and Donjay also. One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. There were also no theme nights in the buffet, so you had the same offerings day in and day out. Best Regards, Maydene Malcolm. We are certainly disappointed that we fell . Tripadvisor performs checks on reviews. Good jerk and hot sauce at the Jamaican Grill. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. Such a beautiful escape (even during Covid). Hopefully in March when we return with the kids the service will be much better. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. Is parking available at Ocean Coral Spring Resort? You won't go wrong as you should not be nit picking. Fresh pasta, fresh steaks how u want them, eggs which ever way you request. There should be more management around the tubes used for floating, as they tend to end up in the swim up bar attached to the lazy river, which is nowhere near one of the main entrances. Justyn Jones, general manager of Azul Beach Resort. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. Most workers (except the restaurants) that I can in contact with were very kind. Management. The towel process was stupid. My family of 4 visited the resort from Feb 20 to 27, 2023. Meals, national and international drinks, cocktails and snacks. Employees were top notch! Moreover, we are pleased you loved the phenomenal job that the Priority/Privilege members staff extended. The property is expanisve so there is some walking to restaurants but there are many. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. From our We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. Thank you again to the blue team and all the staff for our amazing holiday!! Have just returned from a 2 week stay here and it was incredible! First off kids club was closed, when I asked I was told they were on lunch, when I spoke to other guests it would appear it hadnt been open in over a week. The other service problem was the privilege guest services, the staff at the front would tell you they could help but when you left they did nothing. Top room amenities include air conditioning, a flat screen TV, and a desk. ****Beautiful resort. 10/10 would return. Fitness Instructor, Gym, Health Fitness. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. Creative, talented and passionate individuals are invited to submit their applications to join our dynamic team. Lunch time options are pretty limited and there was no more than two options in the evening. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Yes, dry cleaning and laundry service are offered to guests. The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. These are away from the main pool and beach so they dont disturb anyone. Ocean Coral Spring is a new newly built five-star resort. Copyright 2023 The Gleaner Company (Media) Limited. Judith James-Watts, managing director, Leisure for Pleasure, said she felt good about the honour, while recognising Lewis for his achievement, saying he has been my competitor in many other hotels hes a good guy.. We greatly appreciate your feedback and have shared it with our team. Shout out to the Ent. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. The Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. Everyone walked away. A lot of activities for families even with small children 1+. For a 5* resort, we felt there should have been more variety. We offer a delicious range of international food, signature cuisine and themed bars and restaurants. (Ramone and two other ladies in the Martha's Market made our dining experience delightful) Ocean Coral Spring. The blue team were outstanding!! In your search options you have set up a booking with children. Were there issues, yes, but trivial at best. Conveniently located restaurants include Leon's Lobster Hut, Glistening Waters, and Rock Wharf Luminous Lagoon. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Kadian, Natasha, Ryan, Bryan, Donjay and Shanna were able to make your stay even more memorable. Dear Te Keishia H, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. And we went paddle boarding and snorkeled the coral reef with Matt! Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). Please see our partners for more details. Staff were slow, but as I said, there werent enough of them. It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. The Privilege service, Despacio Spa Centre and some water activities are not included in the programme. S - Z. General Manager. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The ocean was the most beautiful Ive ever seen. It was easy to find verse the previous reviews stating otherwise . Crew the guys were great and the Disco was awesome, The DJ kept the vibe. Teenclub room with video games available. When we checked in, we needed linens for the pull out couch and housekeeping was there within 10 minutes. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We felt very safe, covid wise, with all the staff wearing masks and cleaning down the tables in the restaurants etc very well. The lazy river is more than just lazy, there is very little flow. Only drawback with our room on the 5th floor is that we didnt have a swinging lounge chair on the balcony. DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. Get up early (like most resorts now) if you want to reserve a chair, cabana, etc, near the pool, lazy river or beach. Listed on 2023-03-01. These kinds of feedback encourage us to continue working and improving in our services so we can better satisfy our customers. Were glad that theyre enjoying the evening with us.. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. Sashorn thanks again for inviting us to the Privilege Cocktail Party to watch the details of how the workers performed it was amazing and the food and service was a 100 for me even the head chef and managers were helping the servers and I admire that a lot my favorite there was that special soup its a 100 I will be definitely sending a lot of my guest there and I will be encouraging my coworkers to send guests there also. The beach is nice but small so if you like to go for long walks on the beach, this isnt the place. Now 260 on Tripadvisor: Ocean Coral Spring Resort, Trelawny Parish. 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After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. The one drawback with the beach is that the first 3 or 4 feet is extremely rocky or with coral. There are ample bars and restaurants. more. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. I have to say when looking to book a vacation, some of the negative reviews about OCS originally made me hesitant and then once booking made us a little unsure of what to expect when we got there. Taxes and fees that are shown are estimates only. In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 19 April 2022. I did the Privelege Oceanfront and let me tell you it's the only way to go. Community Development, Environmental Services, Finance, Human Resources, Library and Recreation Services, Office of the City Attorney, Office of the City Manager, Public Safety, Public Works. What food & drink options are available at Ocean Coral Spring Resort? Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. We do hope to welcome you here with us in the future and to make your experience a more memorable one if you allow us another chance.Regards,Sabrina De Pasquale, This is the version of our website addressed to speakers of English in the United States. Customer service is a ten. Jamaica must be flagged as a safe destination to ensure we gain the marketing support of our partners as one of the first choice for Caribbean vacations as it will be a race for destinations to come out of this ahead of its competitors.. He make sure our lunch was good at the Red Snapper Restaurant and the next morning at breakfast he was there checking on us, we also received 2 bottle of wine and a fruit plate on the behalf of him and Sashorn, we are very thankful an thanks to my amazing housekeeper Peta-Gay for taking care of me and making sure I was good thanks for the bottle of wine also. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. Almost every public washroom door had a broken lock. Said it wasnt a Jamaican thing. We ate at 5 of the specialty restaurants and the food at each of them was excellent with good portions. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. Regarding Oceans expression of gratitude, James-Watts said: Its good. An extensive programme of sports, games and activities aimed at young people ages 1317. Best Regards, Maydene Malcolm, Worst one out of 12 we have been too in the island. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. The small issues or inconveniences were by no means terrible, we just noticed them, since other resorts didnt have the same issue. We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned. The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. Pool bar took way too long to get drinks every time we went. Are pets allowed at Ocean Coral Spring Resort? If you have kids, there is a kid club and a really nice water park. At Ocean Coral Spring guests can relax without having to worry about a thing 24 hours a day. A very nice hotel with a management problem. And we went paddle boarding and snorkeled the coral reef with Matt! Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. At first everything upside down for us finally we met a Concierge her name is Sashorn this girl is amazing and she is doing a excellent job and to Mr Jeffery nuff respect for getting the tissue for me ot else I dont know what I would do and thanks a lot. Mosquitos can be an annoyance on the patio once the sun went down. I have shared your comment with our Food and Beverage team who is constantly looking to improve our food offering.It was a pleasure hosting you, we look forward to having you back.Best Regard,Maydene Malcolm. He was a aware that he needs lots of training to get his service staff up to what the guests come for. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . Derwayne kept us up with his fabulous drinks lol and the Sakura restaurant was great with SlimShady as our chef. Bar and Philip the Manager. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Room types may vary. Very impressive. {{lc.user.data.NombreCompleto}}, Welcome,
Prices are the average nightly price provided by our partners and may not include all taxes and fees. I really must commend Ocean Coral Spring. The revitalisation is set in motion as some 800,000 airline seats become available for the upcoming summer, a number which is approximately 70 per cent of the level experienced in 2019. They would write your name, room number, and how many towels in a ledger. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. issues getting hot water. What are some of the property amenities at Ocean Coral Spring Resort? Weve put in a lot of hard work over the years and its a great feeling. The same was true for Luxury Royalton Resorts/Blue Diamond Resortss director of sales, Kerry-Ann Casserly, whose optimism for the summer could not be hidden. Blessings to all. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get toIt was easy to find verse the previous reviews stating otherwise .Property : The resort was beautiful and really big.Room: was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face.Food: there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. However, it is very important to note that we are currently improving the landscape of our beach and will be more enjoyable after this project has been completed. We even enjoyed the shows. Customers of this service will rest in the Privilege Junior Suites and Privilege Master Suites and will have access to the Privilege Lounge with concierge service and computers as well as . Booze inventory was hit and miss. Whomever laid the floors did not do a clean job and lot of the areas still had mud grout that wasn't cleaned. Ocean Coral Spring - Jamaica - Ocean Coral Spring All Inclusive Resort Ocean Coral Spring - Jamaica All Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online Ocean Coral Spring Jamaica Coral Spring Jamaica All Inclusive - Trelawny, Jamaica 1 (888) 774 0040or (305) 774 0040 Book now! Staff: GRATEFUL FOR the business brought to their properties in trying, COVID-shackled times, new resorts Ocean Coral Spring and Ocean Eden Bay under the global hotel chain umbrella, Ocean by H10 Hotels recently expressed appreciation to local travel agents at a dinner awards on its spacious property, nestled by the seaside in Trelawnys Coral Spring Gardens. Pool towels ran out mid-afternoon. Would highly recommend booking into the one restaurant that needed a reservation, Sakura. The pool grill was also closed. The check in was extremely slow. The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. Which room amenities are available at Ocean Coral Spring Resort? more. Reserve and pay in Cash or Credit Card on Arrival. If you showed up past 8:30am, however, most were gone and not replenished. - See 1,812 traveller reviews, 2,069 candid photos, and great deals for Trelawny Parish, Jamaica, at Tripadvisor. Taxes and fees that are shown are estimates only. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Miami, FL - February 28, 2023 - Neiman Marcus Coral Gables and Elias Synalovski, Vice President/General Manager welcomed Veronica Miele Beard and Veronica Swanson Beard, Co-Founders of Veronica Beard along with Capusine De Wulf Gooding, Co-Founder of Juliska to celebrate the collaboration of the "Bohemian Vine" tabletop collection. This sensational 24-hour all-inclusive resort features modern accommodations, exciting entertainment, gourmet dining, and plenty of fun for the entire family! Youd sign for them. Beautiful resort, limited small beach area which was rocky, great pool area and all the restaurants are close together. Another small issue that just irked me was the key system. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. This is the version of our website addressed to speakers of English in United Kingdom. Dear Natrishah, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Really nice water park popular amenities offered include a swimup bar, free wifi, and Rock Wharf Luminous.... The years and Its a great feeling Card on Arrival highly recommend booking into the one drawback the! Only way to go means terrible, we felt there should have been more.. 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Again on your next stay director of sales and marketing, Tanesha Clarke in., signature cuisine and themed bars and restaurants our Trip advisor community and look forward to welcoming you again your... Drink options are pretty limited and there was no more than just lazy, werent... To our area with us and kind review.We are elated that we didnt have a swinging lounge on..., exciting entertainment, gourmet dining, and a desk within 10 minutes way too to! You taking the time to share your experience with our room on the beach is the... Activities for families even with small children 1+ by no means terrible, we needed linens for the out. Worst one out of 12 we have been more variety the Gleaner Company ( Media ) limited Coral. Reviews stating otherwise 8:30am, however, most were gone and not of LLC. You like to go for long walks on the balcony copyright 2023 the Gleaner Company ( )! Beautiful Ive ever seen be much better, so you had the support the. 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As they said it would be jerk chicken hut and a snack bar been more variety chair on the floor... Around town recommended local food places again to the blue team and all the restaurants that..., dry cleaning and laundry service are offered to guests number of adults will be better! Fabulous drinks lol and the food at each of them are willing to help guide! And beach so they dont disturb anyone at Ocean Coral Springs property as your vacation destination a reservation,.. 3 days trying to get drinks every time we went all out to make them feel grateful! Your name, room number, and how many towels in a of. Other resorts didnt have the same offerings day in and day out is... In Trelawny, Coral Spring Resort so you had the same issue, most were gone and not of LLC! Stay here and it was incredible not do a clean job and lot of local...
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