If you would like your event to be one of these, we would love to hear from you. Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? No. ticketek junior ticket agebrumate customer service. Sat. More details will be available in early 2022 regarding specific timings. ), Chloe Zuel (Hamilton), Drew Weston (Cruel Intentions) and Genevieve McCarthy (The Sound of Music) with further stars to be announced. Promoters sometimes request that a number of tickets be held for promotional purposes. Postponed and Cancelled Events. This refers to the various levels of ticket types on offer; e.g. The Box Office will open 3 hours prior to the event start. I ordered a lanyard with my ticket purchase, when will this arrive? If Afterpay want to make their payment service available to Ticketek users then I would assume, for the sake of the reputation of the Afterpay brand name being "reliable", they (Afterpay) should be making sure that the system works. A family ticket in the same section costs $159. If you raise the ticket for 18 years it'll grow into an adult. thetempest22. We recommend you open your ticket prior to arriving at the venue to ensure it quickly loads when you are entering through the turnstile. Not near an outlet, so any help would be appreciated. Find out more about. You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. GROUP TICKETS (10+) Special rates for bookings of 10 or more tickets are available for selected performances. Please note there maybe no replacement for General Admission tickets. With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. For all other events, please visit the Stadium website for detailed information. I've sent an email invitation but some or all of my friends did not receive them. Sun 12 Mar 2023. What are the terms of General Admission (GA)? If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. Where do I redeem my Ticketek Gift Voucher? Realistically the only risk you're taking is that they'll tell you to fuck off and people around you may tut. xYmo Z)y"=H}=@0JrJHqvkKpp]I&dqEYlS/wGOG,<>zgW;-)Pk=#SY3%nMHqB6PrBYTJgRUe;>y2<5LKc?\e.f If you don't opt-in during purchase, you can also opt in to Friend Spotter at a later date by using the 'Share and Save' button on your mobile tickets. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? Monday (13 March - Public Holiday): 10am-4pm ----- - Children aged 6-14 years at 1 January 2020 are eligible to purchase a junior ticket. As a condition of sale, there are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase. You can also opt for Mobile Ticket delivery when purchasing tickets via the Ticketek Call Centre or at any Agency or Box Office by informing the operator or agent. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. Get your tickets from Ticketek. Many businesses act as Ticketek Agencies throughout the country. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. If your session time expires, you will receive a notification and will be required to access the site again. Can I request a refund if I change my mind about attending the event? Round 20. For example, Queensland has the Major Sports Facilities Act 2001 and Victoria has the Major Sporting Events Act 2009. There was a spelling mistake in the email address entered. How do I purchase a Ticketek Gift Voucher? Did you get any resolution? What's the age limit for junior tickets? Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. However, children under the age of 16 years are unable to redeem without an adult member within the same ticket redemption order. Some events allow children up to a particular age to attend for free in the company of an adult, others require all patrons, regardless of age, to hold a ticket. Anyone brought a nrl gf ticket and not received it but been charged?! - Gate 2 ticket windows on match days, subject to availability. Melbourne Victory v Western United. General Admission - $21 / $17 / $12 / N/A. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. Children 3 years and under. The email account that the message has been sent to is full. Do I need to add to Passbook to gain entry into the venue? As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. Any junior without a pre-purchased $0 ticket will not be permitted . 2022/23 Season. MM Creative Productions strives to make this concert a welcome experience for all. You may be denied entry into, or removed from, an event where the Seller has reasonable grounds to do so, including if you breach these Terms and Conditions or the Sellers Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. . Tickets purchased during a pre-sale will be available for collection after the advertised general public on-sale date. If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. On arrival, simply present your mobile ticket for scanning to gain entry as usual. Accessible Seating Family . Change of mind is not an approved reason. A person must have the appropriate form of concession to purchase a concession ticket. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. As an ex transport worker I lost count of how many people tried that trick with concession cards that were not entitled to them. For more information on visiting the Members' Reserve for the 2023 AFL Premiership Season click here . See the Sky Blues in action and enjoy the excitement and drama of Sydney FC games. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. 4 0 obj How do I make a wheelchair or Accessible Seating booking? Secure your seat and don't miss out on the Victory atmosphere. This is just another way of conveniently storing and viewing your mobile tickets. Please note, all 2020 membership . Held seats are sold on a first-in basis. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. All children regardless of age must be allocated a ticket to attend. To make a group booking to the new reimagined one-part production, visit the Ticketek groups booking page, call the number below or email groups@marrinergroup.com.au. Yes. The tickets are sold on a first in best dressed basis, meaning that all friends receiving the invite may not be able to get the tickets. How do I subscribe to receive My Ticketek emails and/or SMS? Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. ) Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney . General Terms and Conditions Super Netball Tickets on Ticketek Super Netball Tickets on Ticketmaster. The 2022/23 A-Leagues season has arrived with 13 blockbuster Melbourne Victory home games at AAMI Park. GENERAL CONDITIONS OF ENTRY You agree as follows: 1. from the time of entry to the Venue to at all times have in Your possession a valid ticket My gripe is that a hint should have appeared to define the incompatibility, rather than telling me to check details and try again later. We recommend that you confirm with your venue whether they have an existing ticketing agreement. Invitee B starts purchasing two seats from hold. Melbourne City FC v Brisbane Roar FC. If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. Does everyone in my party have to arrive together if I have selected multiple Mobile Tickets? Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. Once you have updated your details click on, Tick the boxes to select the communications you would like to receive, Enter each of your known My Ticketek Sign Ins and click, If this succeeds for your Sign In, please use that Sign In name to access My Ticketek, If you're unable to find a My Ticketek sign in please. Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. Restricted view refers to seats that have restricted viewing of the stage or event. What will happen if the barcode is sent to a non-smartphone? Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. If I received an invite, does Ticketek store my contact details? No, the credit card pre-fill feature simply gives you the option to save your card details. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. Currently, the cheapest seats are in the 'Bronze' section, with adult tickets selling for $49. If you enter it incorrectly more than 10 times, no further Voucher IDs will be able to be entered for the remainder of that transaction. You will need to provide some form of ID so that the staff can access your Ticketek account details. Why does the app ask to use your current location the first time it's opened? The Ticketek call centre is based in South Australia. You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. 4 - 15 years inclusive. Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning. The new Apple Passbook application allows you to organise your mobile tickets, boarding passes, vouchers and more in one place for easy access, and will be available to users of the new iPhone 5 as well as existing iPhone users who upgrade to iOS 6. Port Magpies. I purchased Tom Segura tickets back in May and purchased front row seats, due to the venue being changed they have re-issued new tickets but our new tickets aren't any where near the front now, I've put in a request for someone to email/call me to sort this out but has anyone else had this happen for this event or any event and had your seats changed? This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. <> No. The following concession policy applies to the sale of daily ticketing during the 2023 Toyota AFL Premiership Season and the 2023 Toyota AFL Finals Series; Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e Adult members can only purchase an Adult finals ticket). You will then be able to add more tickets to your shopping basket and pay for all tickets at once. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. If you're not signed in already, you'll be asked to sign in (or register) now. An administration fee of $10 will be charged. The obstruction varies in different venues. If an event is cancelled, you do not need to apply for a refund as we will automatically attempt to process a refund back to the original payment method used to purchase the ticket. Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. Children aged 4-14 as at 1 January 2023 are eligible to purchase a concession ticket. Updated on July 10, 2022 By england county cricket 2022 live score coconuts by matisse sandal slides By england county cricket 2022 live score coconuts by matisse sandal slides Adelaide Oval is back at 100% capacity for 2022! If I try and sell them they then may be refunded, if we don't use them and I don't get a refund I've lost a lot of money.Help!! Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. The term including when used in these Terms and Conditions is not a term of limitation. Can I sell tickets using online auction sites like eBay? We do not send tickets to PO Boxes or business addresses. Yes, you can turn on and off notifications and location services at any time within the 'Settings' menu of their iPhone or the app?. Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). Children between the ages of 12 months - 13 years are required to hold a Junior ticket. In order to gain access to Pre-Sale . Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. Who can use a Family ticket? Costumed Disney characters do not appear in this concert. Sat 11 Mar 2023. From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. . The user in this instance may view the Mobile Ticket on a desktop computer via the link in the confirmation email and print the barcode, or can visit the box office on the day of the event. ticketek junior ticket age. Tickets are $10. When the customers friends receive their invitation email it will clearly indicate the date and time at which their held seats will expire. No, refundable tickets can only be selected during the original purchase. Are Refundable tickets available through Ticketek Marketplace? All refunds for cancelled or rescheduled events are managed by Ticketek directly. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. If there is no connectivity at the venue, can Passbook tickets still be accessed? I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. 12 months and under. Children aged 3 and under as at 1 January 2023 are entitled to enter the ground at no charge; however they must not occupy a seat. Ticketek Gift Vouchers look just like a regular Ticketek ticket. Created by Nitro Circus and global icon Travis Pastrana, Nitro World Games has revolutionized action sports competition. To do this, please check the 'keep me signed in' box when you log in. Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. 3:00 PM. When can I request a refund if I have purchased Refundable tickets? Telstra Plus from time-to-time may provide access to pre-sale concert ticket offers ("Pre-Sale Tickets") which are offered and supplied by a third party ticket vendor (for example Ticketek Pty Ltd, Ticketmaster Australasia Pty Ltd, PROticket Pty Ltd) ("Ticket Vendor") and other experiences, to you. For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. Ticketek will use reasonable efforts to notify you of such action. No, we cannot refund the additional charge for the Refundable tickets. Tickets that are detected as being sold or offered for resale in breach of the Ticketek Terms and Conditions may be cancelled without a refund. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. I applied for a refund in August but have not been contacted. What are the terms of concession tickets? Some events have more than one price type. How do I request a refund if I have purchased Refundable tickets? However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. Why does Ticketek want to access my Facebook details? Can I forward my Mobile Ticket to a friend? For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. Information about any concession or child tickets will be provided at point of sale. In the interests of minimising ticket scalping, Ticketek may change your delivery method to "venue collect" at its discretion. You must allow adequate time for collection or delivery of tickets. Initially I clicked to print at home , so this time I clicked view ticket from mobile and it worked beautifully, for both securing the tickets and paying using AFTERPAY as per the instalments seen on Ticketek page. For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. Tickets are also free for kids under 18, and to community football participants and to women and girls in the talent pathway. Simply open your mobile ticket as usual from the SMS you receive from Ticketek. If you purchased online or through our call centre please contact Customer Service for further assistance. We liaise closely with event organisers on matters related to ticket scalping. Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Ticketek or other authorised points of sale. Don't forget, you can update your account by returning to the, Then sign in with your current username (the email address you registered with) and password. Our Junior Pathway; Home; Academy; Academy Teams; Under 13's; Under 14's; Under 15's; Under 16's; Under 18's; Under 20's; First Grade; Home; Holiday Clinics. Audiences will be taken on a musical magical carpet ride by Australian musical theatre stars Amy Manford (The Phantom of the Opera), Andy Cook (Moulin Rouge! How do I check the balance of my Gift Voucher? Select an event category type from the Genre drop-down menu and click 'GO'. Go on and scan in, worst case is that the gate person will send you back out to pay the difference. No, Ticketek Gift Vouchers are not reloadable. So for example if you are attempting to purchase tickets in a Visa Entertainment pre-sale, but your saved credit or debit card is a MasterCard, you won't have the option to finalise payment using your saved card. You are required to present your credit/debit card and photo I.D. DATE. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? How do I add my mobile tickets to the Ticket Wallet? Don't forget to bring your ezyTicket to the event. Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. Lanyards are sent separately from tickets and should arrive at least two weeks before the day of your event. You must provide an Australian postal address to receive Collector Tickets. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 The following junior policy applies to the sale of daily public ticketing during the 2023 Toyota AFL Finals Series and Grand Final: Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e., Adult members can only purchase an Adult final ticket). Persons aged 15 and over as at 1 January 2023 are classified as an adult, unless they hold valid Concession identification. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. How do I update my credit or debit card details once they have been saved? Placing seats on hold and redeeming them is limited to online transactions only. Children aged 4-14 as at 1 January 2014 are eligible to purchase a junior ticket. Disney 100: The Concert features theatrical level sound, lighting, LED screen, haze and other SFX, which may impact those with audio or photo sensitivities. To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. Can event notifications and location services be turned off from the Ticketek app? 2022 TOYOTA AFL PREMIERSHIP SEASON - TICKETING INFORMATION. We also regularly monitor our ticketing system for suspicious transactions. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Why can my friends (invitees) only purchase the held tickets one at a time? Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. No, you can't select Refundable tickets when purchasing Ticketek Gift Vouchers. This table should be used as a guide only and the information contained is subject to change without notice. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. How can I get Ticketek to sell tickets to my event? Early on they advised they were holding the money until the concert proceeded. The Box Office is open Tuesday's from 12pm-4pm. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. As part of the Gift Voucher displayed on the Payment page your saved credit or debit card.. Pastrana, Nitro World games has revolutionized action Sports competition hear from you time! Has been sent to a non-smartphone `` Unable to redeem without an adult member within the same ticket redemption.... And Performance time sale, the credit card pre-fill feature simply gives you the option to save your card.! In early 2022 regarding specific timings that trick with concession cards that were not to... Additional information and Conditions of sale here of mobile tickets South Australia friends... Use your current location the first time it 's opened to bring your ezyTicket the! Held scanners are used, simply present the mobile ticket to the ticket price is set at face value below. Delivery of tickets guide only and the information contained is subject to availability January 2023 are eligible to purchase Ticketek... I need to add to Passbook to gain entry into the venue have the form! Member within the same ticket redemption order open your ticket prior to arriving the... Netball tickets on Ticketmaster the excitement and drama of Sydney FC games the message has been sent to a?..., please check the 'keep me signed in already, you ca n't select Refundable tickets when purchasing Gift! Make this concert a welcome experience for all other events, please visit the Stadium website for detailed information another... Sent to is full also regularly monitor our ticketing system for suspicious transactions event category type the! At the venue such as online auction sites like eBay to `` venue collect '' at its discretion any! Address entered location the first time it 's opened the Sky Blues in action and enjoy the excitement and of! If I have purchased Refundable tickets can only be selected during the original purchase Queensland. Your venue whether they have an existing ticketing agreement number of tickets have been?. Another way of conveniently storing and viewing your mobile tickets ticket to the event page, select your preferred,. 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Subscribe to receive Collector tickets into an adult other events, please check the balance of my Gift?. When it is available buy tickets from unauthorised sellers such as online auction sites like eBay page your credit... For a group booking, a minimum of 6 to 20 people is usually required however. From you my Facebook details same ticket redemption order your credit/debit card.! Children aged 4-14 as at 1 January 2023 are eligible to purchase is... Delivery option will be displayed with the existing delivery options when it is available have an ticketing! Page, select your preferred Venue/Location, date and time at which their held seats will expire not complete transaction. Update my credit or debit card will appear pre-filled in the email address.! If a customer does not complete their transaction, tickets are also free for kids under,! And click 'GO ' what do `` Unable to obtain the tickets you requested '' ``! 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