As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. Together we are a force for good, View With a strong customer focus, you will be able to adapt and flex dependent on the customer and offer products which suit their needs. The Future of Energy Challenge, View Its no wonder Shell energy have made 32.2 billion profit as there pricing structure and policies are outrageous. Sustainability News, View Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Do you want to find out about future opportunities at Shell? You can find answers in ourHelp centre, or email us using the link at the bottom of this page. A staggering 70 million work days are lost each year in the UK due to mental health problems. Overall, I would rate the process as just 'okay' as I was left feeling rather underwhelmed. Job specializations: Customer Service/HelpDesk. Nothing out of the ordinary but very customer focused - try to give past examples from your work/life experiences. You may choose to opt-out of ad cookies. One of the interview segments was an interesting and interactive role play scenario. I interviewed at Shell Energy Retail (Coventry, England) in Feb 2022. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Progression is based on who you know rather than what you know. Interview questions at Shell Energy Retail Limited. Energize Your Future with Shell, View Supplier Diversity, View It all began with a presentation about the company, what they do, what they've achieved, and what working there would mean for you. Have a good experience at a Shell Service Station? Let us know! Well encourage you to try new roles and experience new settings. - The company has during the pandemic, and is continuing to, really wanted to understand what its teams are thinking and feeling. Ways to save, View Exact . This is an important notice on fraudulent communications that have been made to members of the public. 8:00 AM to 7:00 PM (Central Time) Our customer service centers will be closed Monday, February 20, 2023. Average salary for Shell Energy Retail Customer Service Advisor in Crawley: 21,600. Find all the advice you need in one place. Nice facility. After a number of energy suppliers have I was with Zen, but migrated to Shell because I'd save a fiver a month. Take ownership for your own performance, ensuring that you have a clear personal development plan in place with your manager. You will provide front line technical service support to customers and sales staff and application advice including failure diagnosis for lubrication related failure where lubricants quality or practices are in question. WFH scheme, Shift pattern non flexible 529 salaries for 285 jobs at Shell Energy Retail in Woodham Ferrers, England. Job Title: Broadband Technical Adviser / Customer Service Advisor. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. The Future of Energy Challenge, View Aid customers where possible with basic service queries with a right first time approach. Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View Supplier Diversity, View Get email updates for new Senior Customer Service Manager jobs . Salary: 21,850 per annum Start Date: 13th March 2023 Our Journey: I interviewed at Shell Energy Retail (Coventry, England) in Mar 2019. Here are just some of the ways we are nurturing an inclusive environment one where you can express your ideas, extend your skills, and reach your potential. The time flew by. Great People. Before applying, you are advised to read our data protection policy. Energy and Innovation, View Shell Energy Retail Customer Service Advisor Interview Questions Updated 17 Feb 2022 Find Interviews To filter interviews, Sign In or Register. The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. We consider ourselves a flexible employer and want to support you finding the right balance. It's more than what boils the kettle or keeps the radiators warm. Shell Pipeline, View Sustainability, View Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. Shell Polymers, View Diversity Advocacy, View Mia Vigor Webchat Executive at Shell Energy UK Coventry. She then asked me the usual questions like tell me a time when you gave excellent customer service etc . Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. . Ways to Pay, Shell | Fuel Rewards Credit Card Navigation, View An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. Received an email inviting me for a telephone interview around a week after applying. Job in San Jose - Santa Clara County - CA California - USA , 95199. Administrative/Clerical. Start Date: 7th November 2022 Our Journey: Talent Acquisition Advisor at Shell Energy Retail Our Journey: At Shell Energy, we believe that home energy matters. Select a location from the list of options. Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. Lubricants for Transport and Industrial Businesses, Contact shell lubricants technical experts, Contact a Shell EcoSafe Lubricants Representative, View Helping you identify and reduce energy consumption throughout your entire home, contact the energy experts San Jose for a home assessment. In youronline account, you can manage your payments, send us meter readings, tell us youre moving, and a lot more besides. Shell Fleet Solutions, View Start Date: 21st November 2022 Our Journey: #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, A Workplace that breeds growth and development. When Christina Gao joined the Shell Graduate Programme 7 years ago, she was empowered to reach her full potential. A poor one? A San Jose home energy audit will show you exactly when, where, why and how energy is being consumed (and wasted) in your home. Diverse work place Your input helps Glassdoor refine our pay estimates over time. Strong People Management skill, capable to manage complexity of stakeholders. Ways to save, View Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View The managers are very kind and understanding. Post customer service/helpdesk jobs for free; apply online for Administrative/Clerical / Freight Handler job California, USA. Hardly see anyone in the minority ethnic groups getting promoted or even to other positions. Unrealistic kpi targets, Minimal self reflection time Customer Service Representative. Customer Service Advisor (Former Employee) - Coventry - January 2, 2022 (Former Employee) - Coventry - January 2, 2022 Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. Relatively good pay for a call centre job, Overbearing workload. View details and apply for this customer service advisor job in Portsmouth (PO6) with Shell Energy on RetailChoice. good work life balance, Routine work Show my commute time. Were creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Management Exceed sales performance on a daily basis. Feel free to let us know about your circumstances when you apply, and well take it from there. Drive business customer service by providing clear solutions that meet the customer's needs in order to retain their custom. Be able to demonstrate excellent attention to detail. Supporting Education, View This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Energy Auditor, Home Energy Audit, Energy Experts, Energy Assessors, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation Get a quote for Energy Audit, Home Energy Audits, Energy Experts, Domestic Energy Assessor, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation Free customer service/helpdesk job search site: Freight Handler job in San Jose California, USA. Shell Trading US Company, View HappytoHelp@ShellEnergy.com. All assessors were lovely and made me feel so relaxed and calm. We Care is one of our core values underpinning our wellbeing focus. Supporting Education, View Previous experience within the Broadband & energy industry . Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View This role is fast paced with volume of both Inbound and outbound calls, and will require you to be resilient and self motivated; remaining upbeat and confident call after call. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. It was largely competency based and involved providing solutions to real-world situations faced by customer service staff. What would you do when a long-standing, regularly paying client of over 10 years has been unable to pay his energy bills over the last 6 months? Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Client Advisor. What you can do in your account We wish all our colleagues and customers a happy Pride. Business Customers, View Our goal is not only to achieve business success but also to play an active role in helping improve society. Engine oil and lubricants, Shell Coolants Limited Liability Warranty, View Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Ways to Pay, View First step is telephone interview, around 10/15 min, no competency questions. StateEscape, View At Shell Energy Retail Limited, we believe that home energy matters. Administrative/Clerical. But bigger challenges lie ahead. Rewards. We have set out to deliver the very best experience to our customers across all our channels. 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