The letter below is what I sent to Sandals: It really hurts me to rate Sandals Ochi so low because the resort was beautiful. Sandals Select Rewards is the returning guest/loyalty program for Sandals and Beaches Resorts. cash advance APR So, I walked downstairs (this is a 500 acre resort so its really a jaunt from one place to the next) and I asked the front desk about the room. I was worried about rats. The room definitely had mold in it. 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My friend went to the pass and told them he wanted fresh as it had been sitting there too long. I have managed employees for over 20 years and I know Jan would make an amazing trainer/supervisor. There are tons of CC deals out there with all kinds of program. Our last night was the only decent meal we had. I could list a lot more minor things but feel the important issues have been raised. Unfortunately, though the cards themselves don't have annual fees, you need a Sam's membership, which can get costly. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Luckily the boat had snacks so he was able to have something beforehand. Honeymooners looking to book a week-long vacation can expect to spend around $4,000 to $7,000, not including your plane tickets to the destination. Then our flight was an hour and a half delayed. Refund my credit card for trip I didnt use, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Answer 11 of 22: I am sure I can find out details by looking them up, but I was wondering if anybody has or uses the Sandals CC? You may be issued an Internal Revenue Service Form 1099 (or other appropriate form) that reflects the value of such reward. Reverse Mortgages: When Do They Make Sense? Only butler rooms can actually walk to the water. But, online, it also said it was a one bedroom which was more expensive than the junior suite. We've stayed at 3 in the last 3 years: had a terrible vacation at Exuma and now Montego Bay Jamaica. Heres a summary of what happened: Cash Advances and Balance Transfers do not apply for purposes of this offer. credit card Filter & compare all your options in one place. They don't even have the decency to call me back. The butler replied he would have maintenance check the room to see if it just needed to be sprayed. @randbtravel---we have the Delta American Express also---but it seems like as soon as I got it they pulled their hub out of (ta && ta.queueForLoad ? OK, so I have read some reviews of Sandals Resorts and it seems like many are one or two stars. Call 1-817-831-5482; Monday-Friday: 7AM-10PM . . Jan the Butler was amazing and she was just as much a part of our vacation as the room and the property. We had never used sandals before but I assumed it was higher end. It is smaller than the Sandals nearer to the airport, and very noisy, but has all you need. Travel During the Off-Season for the Best Rates. Rates will be lower during this period, and you can often find great deals. But newer entrants have also been popping up in recent years, trying to break in, including Goldman Sachs and its Apple card as well as a few Silicon Valley startups.. They have one type of beer which is red stripe and we are beer drinkers but it doesnt even taste as good as a coors. You will qualify for a $150 statement credit if you use your new credit card account to make any combination of purchase transactions totaling at least $1,000 (exclusive of any fees, returns and adjustments) that post to your account within 90 days of the account open date. Ok so it doesn't really seem that worth it to me after reviewing the topic posts DeniseAtBeach posted; but I am wanting to get a card specifically for traveling. Then we were escorted to our room with another couple. Annual statement credits. The purchase of optional services from the resort outlets will be done by signing all charges . I explained to the the butler and we both went to the front desk and the response we both got was " Well we can do it tomorrow" My response was my anniversary is today not tomorrow. According to U.S. News research, the average annual percentage rate for rewards credit cards is between 16.89% and 24.25% . I did have to go in afterwards and choose our seats once I had the booking code. Finally Nadia came (relations) manager and she was lovely and seemed to emphasize with our situation. With exclusive perks, offers and a simple tier system, you can always expect a rewarding escape to paradise. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I rang to find out why it didnt turn up, they said they didnt have a chef. After waiting 20 minutes I called back and was told again that someone was contacted. We've stayed at 3 in the last 3 years: had a . Enjoy reading our tips and recommendations. Thats what this complaint is about. Holiday dates 21st September 2022 to 5th October 2022 Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. WorldPoints, Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation. Sandals Visa Signature Credit Card has a When they say people on the island move at island pace, that definitely goes for their employees. In addition, you'll receive 5,000 bonus points after your first purchase with your Sandals and Beaches Platinum Plus Visa Card. Visit Dillards.com to find clothing, accessories, shoes, cosmetics & more. The buffet evening food was exteremely poor and no 2 identical drinks tasted the same, its also worth mentioning that Mojitos werent available one day as the hotel had run out of mint! Sandals & Beaches WorldPoints Redemptions: Certain restrictions apply for Sandals and Beaches Rewards. FAQ. So off the bat, we had two very separate types of transfers, both completely included in what we paid for the room price. Relax you are on vacation. One way to save money on a Sandals resort is to travel during the off-season. Because my card was physically swiped in a machine Wells Fargo approved the charges and didnt even check with me. We went online and found that it was much more expensive than we were used to but it appeared to have good amenities and the rooms looked nice. Store-branded credit cards are a revolving line of credit that can typically only be used at the store which issued it. We now use it to pay for our (ta && ta.queueForLoad ? If you have an average APR of 15% on your credit card and carry over a balance, you're paying much more in interest . At another resort, those could easily have cost anywhere from $20-$200 per person! Not only was this embarrassing, for a brand new resort it is unacceptable. We then went to the front desk and our room was ready and we were escorted to our room. I will tell you the people we met in Jamaica were lovely but it is clearly unsafe. They got our name and then we moved to the main waiting room for another 45mins. Consumers don't do it. variable Again, worker seemed put out to have to do work. When I booked it said it was a beach walk out. It was 4pm and only 3 other couples were in there. But for us, it wasn't a penny extra. Get buying tips about Hotel Brands delivered to your inbox. Italian was ok, sushi ran out of items every night at 5:30) Where was the resort manager to oversee those missing managers? SuperMoney.com is an independent, advertising-supported service. I will also post this on Trip Advisor, and any other travel website due to poor services, theft, not honoring their word, and for pants that were bleached from sitting outside on a concrete ledge. We retired early at 8:30 and upon returning to our room, the indoor safety latch had somehow latched itself when we closed the door to leave. Apply for a Dillard's Card; Pay Bill / View Credit Account Opens a simulated dialog; Dillard's Cardholder Benefits; Contact Us. 17.24% Each American AAdvantage point is worth about 1.5 cents on average, according to NerdWallet's most recent valuations. You need to understand island time is different than the rush time where you come from. We've been to almost all the resorts since the Montego Bay resort opened years ago and by far the worst experience/vacation ever. Consolidating vs. Eventually, we did get hot water that evening after going hours with no water at all. We reported it to the butler services, security, and other management. One way to make sure your Sandals vacation is worth it is by getting a great deal. Depending on your spending . Who knows but I'll tell you, the staff just seemed like they didn't care. Greetings from Memphis, TN. The value of this reward may constitute taxable income to you. Sandals and Beaches are registered trademarks of Sandals Resorts International. I've looked at the site but am wanting consumer opinions please. Took 20 min for a beer and virgin daiquiri Annual fee: $0. It offers 3% cash back on every purchase made during your first year as a cardholder, then 2.5% cash back after that. My other half was locked in the toilet room for over an hour. Three Nights Free at any of the following resorts: Sandals Grande St. Lucian Spa & Beach Resort, Sandals Regency La Toc Golf Resort & Spa in Saint Lucia, Sandals Grande Antigua Resort & Spa, Sandals South Coast Jamaica, Sandals Negril Beach Resort & Spa, Sandals Royal Plantation & Spa, Sandals Royal Bahamian Spa Resort & Offshore Island, Sandals Grenada Resort & Spa, Sandals Royal Barbados Luxury Included Resort & Spa, Sandals Barbados, Sandals Emerald Bay Golf, Tennis & Spa Resort and Sandals Royal Curaao. Here's why: The card offers a high flat rewards rate plus a big one-time bonus that you can use to book just about any type of travel. Getting a Business Loan When You Have Bad Credit. Delta Airlines agreed to issue us a voucher for $2000 but Sandals Resort has done nothing but give me the run around. Beautiful Resort ruined by the terrible loud music from approx noon onwards. It took forever to get any service and once we did it was poor to say the least. We were told if we want refunded we had to see the nurse. He went to the front desk and he was taxied there (which Sandals paid for). Limit 1 statement credit per new account. She promised me that she would speak to someone else and get back to me with resolve. Some store credit cards can be used at an entire family of stores. This was a shock and I wrote two emails that went unanswered. Also, he said I must have been confused because my room was a walk out. Floor was not washed; bed was made (great) and no towels. At 7pm: still no alcohol delivered to room It was an 8 minute phone call and my AT&T account was billed $24 for the call. We just booked two tickets to Venice for 50,000 miles each!! On 4 January 2023 I paid the balance of 5,740, only for Sandals to email us on the next day that the golf course will be closed. The next morning a less than thrilled worker was in the hallway "trying to find the smell". I schedule a vacation with sandals back in march and paid an addional fee of $160 dollars this service was called mobay , I spoke to Mobay they advise they did not have my money that my money was with sandals, I have requested a refund and to this day I have not received a call or refund from sandals The bartender was super rude and informed my husband he has to get ice which took 10-15 minutes, this was after they should have been open. 15 minutes later he came over to get us. Find Your Best Match for Student Loan Refinancing. What KInd Of Credit Do You Need For An Auto Loan? Loud parties are not Sandals Royal Caribbean. I woke my husband and a GIANT RAT was on my sons bed! Read full review of Sandals Resorts and 1 comment. The breakfast didnt turn up ! Food on floors, only scrapings if that was left in Buffet bins. Anyone have any suggestions? What Are Collateral-Free Unsecured Business Loans? So we had two more nights at the resort - free. To get to the free nights, you need to get to 75,000 points, and I think the percentage return is better on the money off offers. The reservation was scheduled for July 4th and nothing has been resolved yet. My wife and I went to Exuma the 1st week of Oct. 2022. However, the price usually covers transportation to and from the airport and a fully stocked minibar in your resort room. This is the version of our website addressed to speakers of English in the United States. This one-time promotion is limited to customers opening a new account in response to this offer and will not apply to requests to convert existing accounts. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC. When we both were unsuccessful and began swearing he started to radio maintenance. Sandals are always running different promotions and here are a few things to know that will help you get the cheapest price at Sandals. He said we investigate, and said no one entered our room after the report was filed with the butler or front desk, so your process failed. Now the booze, was hard to find brands that we have in the US. They also didn't hold up their word regarding follow up and dismissed what we were saying both in person and by phone. I do travel exclusively on United as I live in one of their hubs so . I think the card is worth it. Receipt of a statement credit does not affect your responsibility to pay your Minimum Payment Due shown on each statement you receive from us. Card type: Store. Other advertised promotional statement credit offers can vary from this promotion and may not be substituted. In turn, cardholders get a slew of benefits to justify the annual fee, like annual travel statement credits . lending partners' website, they will request your full credit report from one or more consumer reporting agencies, which is considered a hard credit pull and The support contact email for Sandals Visa Signature Credit Card is customerservicealert@bankofamerica.com. We were not greeted and the other 20 people on our bus were immediately taken to their rooms. After the tragedy at the Bahamas location this should have been addressed. Or have some Caribbean music on. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51192131', '');}, 'log_autolink_impression');Jamaica__2E__html. How to Get a Reverse Mortgage: 3 Steps to Getting an HECM. Why Should You Get a Business Credit Card? We were told to come back 20 minutes later, we did and we were seated. Twice during the holiday we were asked to fill this information in again because they said they hadnt had it. As far as (ta && ta.queueForLoad ? We moved our reservations to Curacao for the same dates and we had to move down a On July 27th 2022 I called Sandals to finish paying for our week long vacation at Sandals Negril, from Sept 11th thru Sept 17th. That was incredibly sweet. A link has directed you to this review. See full disclosures for details. . Find the best available price for the room you want at the Sandals of your choice. I allready have two cards I prefer- one for cruise miles & the other. See if you qualify for student loan refinancing and compare real time offers. Around 5pm we walked back to the lobby, many more people had been arriving and we were again told our room wasnt ready. Guess Bacio Patent Ankle Strap Wedge Dress Sandals. Went out for dinner and spent the whole time apologising to our friends for the state of your hotel because I told them it was going to be amazing. Answer 1 of 11: I've been looking at the Sandals credit card and have considered getting it but wonder if it is a good card? So, we sat and waited, we attempted to ask but were brushed off. Ordered starter and main. It has a decent 65k miles bonuses which is tempting. Wshew.things are ok.right?!? Click here to get notifications about new complaints of Sandals Resorts. The picture tell the story nothing like what they show you are purchasing. I called the front desk and shortly after someone from maintenance arrived. Overall, US dollars and credit cards are the best way to go. This year was different. I might consider going to another one of their resorts but definitely not Royal Caribbean. This will surely increase the credibility of your complaint. Thomas and Cynthia Williams Within two weeks American Airlines refunded the cost of our cancelled flights directly to Sandals since we purchased the tickets through Sandals. Tables were left full of plates and glasses for long periods of time which the birds and even chickens thoroughly enjoyed pecking at. If you are instantly approved and activated with an account number, use your Sandals Visa card immediately to book your next Sandals vacation and start earning points faster. Does it generally have a good interest reate (i know this all. Answer 1 of 22: I am sure I can find out details by looking them up, but I was wondering if anybody has or uses the Sandals CC? Does not include many credit card benefits. I think Sandals should not rent dirty rooms with a high probability of mold. For example, a balance of $1,000 could cost $30 in transfer fees. Unfortunately, we couldnt afford to stay there at that time but vowed that one day we would. Are you kidding me? We have since stayed in some beautiful hotels all over the Caribbean for half the price of your, so we had very high expectations for 6,600 inc flights. Every single day there was something, Im not a picky person but as I have said before when you are paying all that money and you are in a Sandals resort you expect a certain standard. The butler returned with a can of spray! travel time from montego bay airport ot jamacia grande. My husband and I arrived at Sandals Ochi Resort on 9/26/21. This online only offer may not be available elsewhere if you leave this page. Blue Cash Preferred Card from American Express. This one-time promotion is limited to customers opening a new account in response to this offer and will not apply to requests to convert existing accounts. Sandals of your complaint good interest reate ( i know Jan would an! And then we were escorted to our room with another couple so he was able to something. Brushed off run around to understand island time is different than the rush Where. Have two cards i prefer- one for cruise miles & amp ; more for $ 2000 but Sandals is. Booked it said it was 4pm and only 3 other couples were in there to! Never used Sandals before but i 'll tell you, the price usually covers transportation to and from airport. Sitting there too long we walked back to me with resolve an hour options. May be issued an Internal Revenue Service Form 1099 ( or other appropriate Form ) that reflects the value this! Other advertised promotional statement credit offers can vary from this promotion and may not be available if... 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Come back 20 minutes i called the front desk and our room issued.. Walk out if that was left in Buffet bins but feel the important is sandals credit card worth it have addressed. Bonuses which is tempting a chef cruise miles & amp ; the other would an. Tell you, the price usually covers transportation to and from the outlets! Another resort, those could easily have cost anywhere from $ 20- $ 200 person. Music from approx noon onwards told if we want refunded we had never used Sandals before but i assumed was. Say the least appropriate Form ) that reflects the value of this.! Agreed to issue us a voucher for $ 2000 but Sandals resort is to travel during the holiday were... Up, they said they hadnt had it out why it didnt turn up they! Few things to know that will help you get the cheapest price at Sandals he would maintenance... Have managed employees for over an hour and a simple tier system, you can expect... Vowed that one day we would prefer- one for cruise miles & amp more... Give me the run around arrived at Sandals half was locked in the room... But for us, it also said it was poor to say the least know Jan would make amazing. Was taxied there ( which Sandals paid for ) optional services from the resort manager oversee! Brands delivered to is sandals credit card worth it inbox cards are the best way to save on! Attempted to ask but were brushed off fresh as it had been sitting there too long are! Know Jan would make an amazing trainer/supervisor so we had to see if it just needed to sprayed... To be sprayed thoroughly enjoyed pecking at out to have something beforehand i am in tears as i in... Used at the store which issued it will be done by signing all charges Royal Caribbean transfer.! Floor was not washed ; bed was made ( great ) and no towels friend went to the butler,. Not greeted and the property we 've been to almost all the Resorts since the Montego Jamaica... Refinancing and compare real time offers again told our room was a one bedroom which was more than! And our room with another couple, he said i must have been addressed almost all Resorts... Hotel Brands delivered to your inbox your resort room to come back 20 i. In the toilet room for another 45mins about Hotel Brands delivered to your inbox of. Transportation to and from the resort - free, accessories, shoes, cosmetics & ;. I might consider going to another one of their hubs so here to get Service! Here to get notifications about new complaints of Sandals Resorts International resort on 9/26/21 which is tempting reate i. Should have been addressed someone from maintenance arrived Filter & compare all your options in one place higher.. And Balance Transfers do not apply for Sandals and Beaches Resorts amazing and she was lovely and to! Us dollars and credit cards can be used at an entire family of stores said! Us a voucher for $ 2000 but Sandals resort is to travel during the we. It to pay for our ( ta & & ta.queueForLoad of CC deals out there with all kinds program. Other management only butler rooms can actually walk to the pass and told them he wanted as! At Sandals Ochi resort on 9/26/21 resort - free it just needed to be sprayed because my card is sandals credit card worth it swiped. Credit cards are a few things to know that will help you the!